{"id":15151396,"url":"https://github.com/404notfoundindonesia/fixit-hub","last_synced_at":"2026-01-30T15:31:40.608Z","repository":{"id":230219919,"uuid":"778781565","full_name":"404NotFoundIndonesia/fixit-hub","owner":"404NotFoundIndonesia","description":"FixIT Hub aims to revolutionize the management of HP and laptop service operations by offering a comprehensive platform for service providers and customers. 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It provides a centralized platform for technicians, administrators, and customers to collaborate effectively, track service requests, and ensure timely resolution of device issues.\n\n## Goals\n\n- __Efficient Service Management__: Simplify the process of receiving, assigning, and completing service requests for HP and laptop devices.\n- __Enhanced Customer Experience__: Provide customers with a user-friendly interface to submit service requests, track progress, and receive updates on device repairs.\n- __Improved Technician Productivity__: Empower technicians with tools for efficient diagnosis, repair, and documentation of device issues.\n- __Data Insights__: Generate reports and analytics to gain insights into service trends, technician performance, and customer satisfaction.\n\n## Features\n\n- User Roles\n    - Admin: Manages technicians, service requests, and system settings.\n    - Technician: Receives, processes, and completes service requests.\n    - Customer: Submits service requests, tracks progress, and communicates with technicians.\n- Customer-Facing Features\n    - Service Request Submission: Customers can submit service requests by providing device details, issue descriptions, and contact information.\n    - Service Tracking: Real-time status updates and notifications for customers to track the progress of their service requests.\n    - Communication: Integrated messaging system for customers to communicate with assigned technicians regarding their device repairs.\n- Technician-Facing Features\n    - Service Dashboard: Overview of assigned service requests, priorities, and pending tasks.\n    - Device Diagnosis: Tools and resources for diagnosing device issues, troubleshooting, and documenting repair steps.\n    - Service Completion: Marking service requests as completed, adding repair notes, and updating customer status.\n- Admin Dashboard\n    - User Management: Add, edit, and manage technician accounts, customer profiles, and administrative settings.\n    - Service Queue: Monitor and assign service requests to available technicians based on workload and expertise.\n    - Analytics and Reporting: Generate reports on service performance, customer feedback, and device repair trends.\n\n## Technical Specifications\n\n- __Framework__: Ruby on Rails (Version 7.0.8)\n- __Database__: PostgreSQL\n- __Frontend__: HTML5, CSS3, JavaScript\n- __Authentication__: Devise gem for user authentication\n\n## Get Started\n\n### Get the Source Code\nOf course, you need to put this code on your computer first. There are two ways to do this: by __downloading the project zip file__ or __by using Git (recommended)__.\n\n1. **Download the Project Zip**\n\n    You can click on [this link](https://github.com/404NotFoundIndonesia/fixit-hub/archive/refs/heads/main.zip) to download the zip file of this project.\n\n2. **Git Clone**\n\n    Make sure that you have installed git. Open the directory where you want to place the source code in the terminal. Then, run the following command:\n    ```shell\n    git clone git@github.com:404NotFoundIndonesia/fixit-hub.git\n    ```\n\n### Install Dependencies\n\nRun the following command to install all the dependencies (gems) required by the Rails project:\n\n```shell\nbundle install\n```\n\n### Setup Credentials\n\nGo to the `config` directory and make sure there are files named `credentials.yml.enc` and `master.key`. If they are not present, run the following command:\n\n```shell\nrails credentials:edit\n```\n\nThe command will open the decrypted `credentials.yml.enc` file. Once it's open, please enter the PostgreSQL credentials in the following format:\n\n```yaml\npostgre_username: ...\npostgre_password: ...\npostgre_hostname: ...\npostgre_database: ...\n```\n\nPlease replace the `...` symbols with your actual credentials.\n\n### Setup Database\n\nRun the following command to create the database, run migrations, and seed data:\n\n```shell\nrails db:setup\n```\n\n### How to Run\n\nTo start the Rails server, make sure the terminal is in the root directory of the project and use the following command:\n\n```shell\nrails server\n```\n\nOpen `http://localhost:3000` in your browser to access FixIT Hub.\n\n## License\n\n__FixIT Hub__ is open-sourced software licensed under the [MIT license](https://github.com/404NotFoundIndonesia/fixit-hub?tab=MIT-1-ov-file).\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2F404notfoundindonesia%2Ffixit-hub","html_url":"https://awesome.ecosyste.ms/projects/github.com%2F404notfoundindonesia%2Ffixit-hub","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2F404notfoundindonesia%2Ffixit-hub/lists"}