{"id":27648262,"url":"https://github.com/alunera-data/sql-use-cases","last_synced_at":"2026-04-29T17:02:35.792Z","repository":{"id":286103488,"uuid":"960372554","full_name":"alunera-data/sql-use-cases","owner":"alunera-data","description":"Practical SQL use cases for Business Intelligence and IT Service Management (BI \u0026 ITSM)","archived":false,"fork":false,"pushed_at":"2025-04-17T09:28:17.000Z","size":6,"stargazers_count":0,"open_issues_count":0,"forks_count":0,"subscribers_count":1,"default_branch":"main","last_synced_at":"2025-04-24T02:42:47.352Z","etag":null,"topics":["business-intelligence","dashboards","data-analysis","data-quality","eda","itsm","kpis","postgresql","process-monitoring","query","reporting","sql","sqlserver"],"latest_commit_sha":null,"homepage":"","language":null,"has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/alunera-data.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE.txt","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null,"zenodo":null}},"created_at":"2025-04-04T10:19:27.000Z","updated_at":"2025-04-17T09:28:20.000Z","dependencies_parsed_at":"2025-04-18T13:06:58.959Z","dependency_job_id":"33f023f7-2c82-463b-ae8a-05cdfdd3254d","html_url":"https://github.com/alunera-data/sql-use-cases","commit_stats":null,"previous_names":["yvieki/sql-use-cases","alunera-data/sql-use-cases"],"tags_count":0,"template":false,"template_full_name":null,"purl":"pkg:github/alunera-data/sql-use-cases","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/alunera-data%2Fsql-use-cases","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/alunera-data%2Fsql-use-cases/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/alunera-data%2Fsql-use-cases/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/alunera-data%2Fsql-use-cases/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/alunera-data","download_url":"https://codeload.github.com/alunera-data/sql-use-cases/tar.gz/refs/heads/main","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/alunera-data%2Fsql-use-cases/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":32435122,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-04-29T13:34:34.882Z","status":"ssl_error","status_checked_at":"2026-04-29T13:34:29.830Z","response_time":110,"last_error":"SSL_read: unexpected eof while reading","robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":false,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["business-intelligence","dashboards","data-analysis","data-quality","eda","itsm","kpis","postgresql","process-monitoring","query","reporting","sql","sqlserver"],"created_at":"2025-04-24T02:37:46.550Z","updated_at":"2026-04-29T17:02:35.774Z","avatar_url":"https://github.com/alunera-data.png","language":null,"funding_links":[],"categories":[],"sub_categories":[],"readme":"# 📊 SQL Use Cases for BI \u0026 Service Management\n\n**Author:** Yvonne Kirschler  \n**Created:** April 2024  \n**License:** MIT  \n**Repository:** [sql-use-cases](https://github.com/alunera-data/sql-use-cases)\n\n---\n\n## 🎯 Purpose\n\nThis repository demonstrates how Structured Query Language (SQL) can answer real-world business questions — with a focus on service management, business intelligence, and data quality.\n\nThese examples are designed to be:\n- Understandable for both technical and non-technical audiences\n- Aligned with common ITSM platforms (e.g., ServiceNow)\n- Focused on KPIs and data insights that support operational excellence\n\n---\n\n## 🗂️ Structure\n\n```plaintext\nsql-use-cases/\n├── README.md\n├── LICENSE\n├── data/\n│   └── demo_tickets.sql\n├── sql/\n│   ├── 01_create_demo_tickets.sql\n│   ├── 02_kpi_mttr.sql\n```\n\n---\n\n## 🧠 Why this project?\n\nModern organizations run on data. 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It reflects my background in IT service management, BI development, and structured process design.\n\n---\n\n## 📈 Included Use Cases\n\n| Use Case                    | File                    | Business Relevance                                 |\n|----------------------------|-------------------------|----------------------------------------------------|\n| Mean Time to Resolution    | `02_kpi_mttr.sql`       | Measures service efficiency per category           |\n| SLA Violation Detection    | *coming soon*           | Shows where commitments are missed                 |\n| Ticket Volume Trends       | *coming soon*           | Operational awareness for management               |\n| Data Completeness Check    | *planned*               | Improves reporting reliability                     |\n\n---\n\n## 🔒 Disclaimer\n\nThis project uses only **synthetic data** and **generic structures**.  \nNo client, internal or confidential information is used.\n\n---\n\n## 🚀 About Me\n\nI'm a data-driven BI \u0026 service professional with a strong sense for quality, structure and meaningful reporting.  \nI believe in translating complexity into clarity – with data, logic, and a touch of design.\n\nFeel free to connect:  \n🔗 [GitHub – @alunera-data](https://github.com/alunera-data)  \n🔗 [LinkedIn – Yvonne Kirschler](https://www.linkedin.com/in/yvonne-kirschler-719224188/)","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Falunera-data%2Fsql-use-cases","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Falunera-data%2Fsql-use-cases","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Falunera-data%2Fsql-use-cases/lists"}