{"id":19648486,"url":"https://github.com/bestpractical/rt-extension-activityreports","last_synced_at":"2025-04-28T16:30:27.639Z","repository":{"id":605252,"uuid":"241908","full_name":"bestpractical/rt-extension-activityreports","owner":"bestpractical","description":null,"archived":false,"fork":false,"pushed_at":"2025-02-11T19:36:48.000Z","size":198,"stargazers_count":11,"open_issues_count":4,"forks_count":5,"subscribers_count":10,"default_branch":"master","last_synced_at":"2025-04-05T09:25:27.717Z","etag":null,"topics":[],"latest_commit_sha":null,"homepage":"http://search.cpan.org/dist/RT-Extension-ActivityReports","language":"Perl","has_issues":false,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":null,"status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/bestpractical.png","metadata":{"files":{"readme":"README","changelog":"Changes","contributing":null,"funding":null,"license":null,"code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null}},"created_at":"2009-07-02T20:03:29.000Z","updated_at":"2023-07-25T13:41:26.000Z","dependencies_parsed_at":"2025-02-11T20:36:45.878Z","dependency_job_id":null,"html_url":"https://github.com/bestpractical/rt-extension-activityreports","commit_stats":null,"previous_names":[],"tags_count":22,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/bestpractical%2Frt-extension-activityreports","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/bestpractical%2Frt-extension-activityreports/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/bestpractical%2Frt-extension-activityreports/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/bestpractical%2Frt-extension-activityreports/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/bestpractical","download_url":"https://codeload.github.com/bestpractical/rt-extension-activityreports/tar.gz/refs/heads/master","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":251345717,"owners_count":21574762,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":[],"created_at":"2024-11-11T14:48:39.494Z","updated_at":"2025-04-28T16:30:26.855Z","avatar_url":"https://github.com/bestpractical.png","language":"Perl","funding_links":[],"categories":[],"sub_categories":[],"readme":"NAME\n    RT-Extension-ActivityReports - Additional reports to show Activity in RT\n\nDESCRIPTION\n    The ActivityReports extension lets you see:\n\n    *   Activity Detail\n\n        A table of ticket status per queue, and totals.\n\n    *   Activity Summary\n\n        A one-line summary of all updates made.\n\n    *   Resolution Comments\n\n        Summary of when tickets were resolved, duration between creation and\n        (latest) resolution.\n\n    *   Resolution Statistics\n\n        For each queue, average duration between creation and (latest)\n        resolution over the last 30, 60, 90 days, and all time.\n\n    *   Time Worked Statistics\n\n        For each user, a table of every queue and how long that user has\n        worked on tickets that have been resolved in a particular timeframe.\n        For example, you can see how much time Joe has spent on Basic\n        Support (queue) tickets that have been resolved the day after they\n        were created.\n\n    All of these reports can be filtered by actor, arbitrary search query,\n    and/or between two dates, so it's quite flexible.\n\nRT VERSION\n    Works with RT 4.0, 4.2, 4.4\n\n    Works with RT 5.0, but styling has not yet been updated\n\nINSTALLATION\n    perl Makefile.PL\n    make\n    make install\n        May need root permissions\n\n    Edit your /opt/rt4/etc/RT_SiteConfig.pm\n        If you are using RT 4.2 or greater, add this line:\n\n            Plugin('RT::Extension::ActivityReports');\n\n        For RT 4.0, add this line:\n\n            Set(@Plugins, qw(RT::Extension::ActivityReports));\n\n        or add RT::Extension::ActivityReports to your existing @Plugins\n        line.\n\n    Clear your mason cache\n            rm -rf /opt/rt4/var/mason_data/obj\n\n    Restart your webserver\n    After Installation\n        The activity reports can be accessed from the URL\n        http://\u003cpath_to_your_RT\u003e/Reports/Activity/index.html\n\n        and will also be available as an Activity Reports tab on Search\n        Results pages in 4.0.\n\nAUTHOR\n    Best Practical Solutions, LLC \u003cmodules@bestpractical.com\u003e\n\nBUGS\n    All bugs should be reported via email to\n\n        L\u003cbug-RT-Extension-ActivityReports@rt.cpan.org|mailto:bug-RT-Extension-ActivityReports@rt.cpan.org\u003e\n\n    or via the web at\n\n        L\u003crt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ActivityReports\u003e.\n\nLICENSE AND COPYRIGHT\n    This software is Copyright (c) 2005-2014 by Best Practical Solutions\n\n    This is free software, licensed under:\n\n      The GNU General Public License, Version 2, June 1991\n\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fbestpractical%2Frt-extension-activityreports","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fbestpractical%2Frt-extension-activityreports","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fbestpractical%2Frt-extension-activityreports/lists"}