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Smart Ticket Assistant\n\nAn intelligent ticket management system powered by AI that automatically processes, categorizes, and responds to support tickets.\n\n## 🚀 Quick Start\n\n### Option 1: Docker (Recommended)\n\nIf you have Docker installed, you can start both backend and frontend services with a single command:\n\n- Copy `.env.example` to `.env`\n- Fill in required API keys and database configuration\n\n```bash\ndocker-compose up --build\n```\n\nThis will:\n\n- Build and start the backend API server\n- Build and start the frontend development server\n- Set up all necessary dependencies (database and sample data)\n\n### Option 2: Manual Setup\n\nIf you prefer to run the services individually or don't have Docker:\n\n#### Backend Setup\n\n1. **Navigate to backend directory**\n\n   ```bash\n   cd backend\n   ```\n\n2. **Install Python dependencies**\n\n   ```bash\n   pip install -r requirements.txt\n   ```\n\n3. **Configure environment**\n\n   - Copy `.env.example` to `.env`\n   - Fill in required API keys and database configuration\n\n4. **Run setup script**\n\n   ```bash\n   python setup.py\n   ```\n\n5. **Start the API server**\n\n   ```bash\n   python run_api.py\n   ```\n\n   Backend will be available at: http://localhost:8000\n\n#### Frontend Setup\n\n1. **Navigate to frontend directory**\n\n   ```bash\n   cd frontend\n   ```\n\n2. **Install Node.js dependencies**\n\n   ```bash\n   pnpm install\n   ```\n\n   (or use `npm install` if you don't have pnpm)\n\n3. **Configure environment**\n\n   - Copy `.env.example` to `.env.local`\n   - Set `VITE_API_BASE_URL=http://localhost:8000`\n\n4. **Start the development server**\n\n   ```bash\n   pnpm dev\n   ```\n\n   Frontend will be available at: http://localhost:5173\n\n## 📋 Prerequisites\n\n### For Docker Setup\n\n- Docker and Docker Compose\n\n### For Manual Setup\n\n- **Backend**: Python 3.12+, TiDB database, API keys (OpenAI/OpenRouter, Jina AI, etc.)\n- **Frontend**: Node.js 22+, pnpm (recommended) or npm\n\n## 📚 Documentation\n\n- **Backend Documentation**: See `backend/README.md` for detailed API documentation and configuration\n- **Frontend Documentation**: See `frontend/README.md` for UI components and development guidelines\n\n## 🏗️ Architecture\n\n- **Backend**: FastAPI-based REST API with AI agent processing\n- **Frontend**: React + TypeScript with modern UI components\n- **Database**: TiDB for scalable data storage\n- **AI Services**: Integration with OpenAI/OpenRouter and Jina AI\n\n## 🤝 Contributing\n\nContributions are welcome! Please read the individual README files in the `backend/` and `frontend/` directories for specific development guidelines.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fcodewithveek%2Fticketflow-ai","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fcodewithveek%2Fticketflow-ai","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fcodewithveek%2Fticketflow-ai/lists"}