{"id":13626375,"url":"https://github.com/cs-lazy-tools/ChatGPT-On-CS","last_synced_at":"2025-04-16T14:33:18.315Z","repository":{"id":226382735,"uuid":"768534013","full_name":"cs-lazy-tools/ChatGPT-On-CS","owner":"cs-lazy-tools","description":"基于大模型的智能对话客服工具，支持微信、拼多多、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、知乎等平台接入，可选择 GPT3.5/GPT4.0/ 懒人百宝箱 （后续会支持更多平台），能处理文本、语音和图片，通过插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 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Messaging Bots"],"sub_categories":[],"readme":"\u003cdiv align=\"center\"\u003e\n\n\u003ca href=\"https://doc.lazaytools.top/\"\u003e\u003cimg src=\"./docs/logo.png\" width=\"180\" height=\"180\" alt=\"lazaytools logo\"\u003e\u003c/a\u003e\n\n## 懒人客服\n\n\u003cp align=\"center\"\u003e\n  \u003ca href=\"./README_EN.md\"\u003eEnglish\u003c/a\u003e |\n  \u003ca href=\"./README.md\"\u003e简体中文\u003c/a\u003e\n\u003c/p\u003e\n\n懒人客服是一个基于 LLM 大语言模型的知识库的集成客服系统，提供开箱即用的智能客服解决方案，支持微信、千牛、哔哩哔哩、抖音企业号、抖音、抖店、拼多多、微博聊天、小红书专业号运营、小红书、知乎等平台接入，支持文本、语音和图片，通过插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 应用.\n\n\u003c/div\u003e\n\n\u003cp align=\"center\"\u003e\n  \u003ca href=\"https://github.com/cs-lazy-tools/ChatGPT-On-CS/releases\"\u003e\n    \u003cimg height=\"21\" src=\"./docs/立即下载-d4eaf7.svg\" alt=\"cloud\"\u003e\n  \u003c/a\u003e\n  \u003ca href=\"https://doc.lazaytools.top/\"\u003e\n    \u003cimg height=\"21\" src=\"./docs/相关文档-7d09f1.svg\" alt=\"document\"\u003e\n  \u003c/a\u003e\n  \u003ca href=\"https://github.com/cs-lazy-tools/ChatGPT-On-CS/blob/main/BUILD.md\"\u003e\n    \u003cimg height=\"21\" src=\"./docs/本地开发-d4eaf7.svg\" alt=\"development\"\u003e\n  \u003c/a\u003e\n  \u003ca href=\"https://github.com/cs-lazy-tools/ChatGPT-On-CS/blob/main/LICENSE\"\u003e\n    \u003cimg height=\"21\" src=\"./docs/license_AGPL_3.0.svg\" alt=\"license\"\u003e\n  \u003c/a\u003e\n\u003c/p\u003e\n\n\n本项目可选择 GPT3.5/GPT4.0/懒人百宝箱/FastGPT/DifyAI/通义千问/文心一言 等平台大模型，能处理文本、语音和图片，通过插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 应用。\n\n* [GitHub] https://github.com/cs-lazy-tools/ChatGPT-On-CS\n* [Gitee] https://gitee.com/alsritter/ChatGPT-On-CS · (国内用户推荐)\n\n## 主要功能\n\n\u003cdiv align=\"center\"\u003e\n\n\u003ca href=\"https://doc.lazaytools.top/\"\u003e\u003cimg src=\"./docs/intro1.png\" width=\"380\" alt=\"lazaytools logo\"\u003e\u003c/a\u003e\n\n\u003c/div\u003e\n\n- [x] 多平台支持：当前支持微信、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、小红书千帆客户端、知乎等平台，未来将不断扩展支持更多社交媒体平台.\n- [x] 预设回复内容：允许用户设置自定义回复，以应对常见问题，提高回复效率.\n- [x] 接入ChatGPT接口，根据客户的咨询内容智能生成回复，适用于处理复杂或者个性化的客户咨询.\n- [x] 发送图片和二进制文件：支持发送图片等二进制文件，满足多样化的客户服务需求.\n- [x] 知识库： 通过上传知识库文件自定义专属机器人，可作为数字分身、智能客服、私域助手使用.\n- [x] 各个平台独立的插件系统，支持插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 应用.\n\n## 演示视频\n[观看视频](https://www.bilibili.com/video/BV1qz421Q73S)\n\n## 功能展示截图\n\n| ![Demo](./docs/intro1.png) | ![alt text](./docs/intro2.png) |\n| -------------------------- | ------------------------------ |\n| ![Demo](./docs/intro3.png) | ![Demo](./docs/intro4.png)     |\n| ![Demo](./docs/intro5.png) | ![alt text](./docs/intro6.png) |\n\n\n## 联系我们\n如果有问题需要反馈，或者对项目有什么特性希望支持的，可以添加小助手微信：\n\n![微信扫码添加客服进群](https://image.siweigpt.com/docimage/202412031818028.png)\n\n## 使用说明\n可以参考 [使用说明](https://doc.lazaytools.top/) 文档\n\n## 项目计划 RoadMap\n- [x] 支持微信平台的基础聊天功能\n- [x] 支持千牛平台的基础聊天功能\n- [x] 支持京麦平台的基础聊天功能\n- [x] 添加关闭自动回复，只使用关键词回复的功能\n- [x] 添加延时随机时间\n- [x] 优化各个平台的独立配置功能\n- [x] 支持 Excel 导入回复内容\n- [x] 支持导出回复内容到 Excel\n- [x] 优化千牛的对接模式\n- [x] 优化微信平台的回复速度\n- [x] 添加中文路径的支持\n- [x] 支持自动检测人类操作后自动暂停项目\n- [x] 新增 wx 群聊需要使用 @ 机器人才能回复的功能\n- [x] 支持浏览器多开功能\n- [x] 支持导出聊天记录到 Excel\n- [ ] 支持关键词匹配测试功能\n- [x] 实现小红书回复后，自动私聊的功能\n- [ ] 支持抖音直播平台自动回复功能\n- [x] 支持拼多多\n- [ ] 支持多平台文章自动发送功能\n- [ ] 支持本地聊天模型的加载\n\n\n## 🤝 参与贡献\n我们热烈欢迎各种形式的贡献。假如你对编写代码有兴趣，不妨浏览我们的 GitHub Issues，选择一个你感兴趣的问题，尽情发挥你的创造力和技术才能，向我们展示你独特的解决方案。此外，我们也鼓励大家提出新想法、改进建议，或参与讨论，共同推动项目的发展。\n\n\u003c!-- Copy-paste in your Readme.md file --\u003e\n\n\u003ca href=\"https://next.ossinsight.io/widgets/official/compose-recent-active-contributors?repo_id=768534013\u0026limit=30\" target=\"_blank\" style=\"display: block\" align=\"center\"\u003e\n  \u003cpicture\u003e\n    \u003csource media=\"(prefers-color-scheme: dark)\" srcset=\"https://next.ossinsight.io/widgets/official/compose-recent-active-contributors/thumbnail.png?repo_id=768534013\u0026limit=30\u0026image_size=auto\u0026color_scheme=dark\" width=\"655\" height=\"auto\"\u003e\n    \u003cimg alt=\"Active Contributors of cs-lazy-tools/ChatGPT-On-CS - Last 28 days\" src=\"https://next.ossinsight.io/widgets/official/compose-recent-active-contributors/thumbnail.png?repo_id=768534013\u0026limit=30\u0026image_size=auto\u0026color_scheme=light\" width=\"655\" height=\"auto\"\u003e\n  \u003c/picture\u003e\n\u003c/a\u003e\n\n\u003c!-- Made with [OSS Insight](https://ossinsight.io/) --\u003e\n\n\u003c!-- Copy-paste in your Readme.md file --\u003e\n\n\u003ca href=\"https://next.ossinsight.io/widgets/official/compose-org-participants-growth?activity=new\u0026period=past_28_days\u0026owner_id=169274333\" target=\"_blank\" style=\"display: block\" align=\"center\"\u003e\n  \u003cpicture\u003e\n    \u003csource media=\"(prefers-color-scheme: dark)\" srcset=\"https://next.ossinsight.io/widgets/official/compose-org-participants-growth/thumbnail.png?activity=new\u0026period=past_28_days\u0026owner_id=169274333\u0026image_size=4x7\u0026color_scheme=dark\" width=\"657\" height=\"auto\"\u003e\n    \u003cimg alt=\"New trends of cs-lazy-tools\" src=\"https://next.ossinsight.io/widgets/official/compose-org-participants-growth/thumbnail.png?activity=new\u0026period=past_28_days\u0026owner_id=169274333\u0026image_size=4x7\u0026color_scheme=light\" width=\"657\" height=\"auto\"\u003e\n  \u003c/picture\u003e\n\u003c/a\u003e\n\n\u003c!-- Made with [OSS Insight](https://ossinsight.io/) --\u003e\n\n## 🌟 Star History\n\n\u003ca href=\"https://star-history.com/#cs-lazy-tools/ChatGPT-On-CS\u0026Date\"\u003e\n \u003cpicture\u003e\n   \u003csource media=\"(prefers-color-scheme: dark)\" srcset=\"https://api.star-history.com/svg?repos=cs-lazy-tools/ChatGPT-On-CS\u0026type=Date\u0026theme=dark\" /\u003e\n   \u003csource media=\"(prefers-color-scheme: light)\" srcset=\"https://api.star-history.com/svg?repos=cs-lazy-tools/ChatGPT-On-CS\u0026type=Date\" /\u003e\n   \u003cimg alt=\"Star History Chart\" src=\"https://api.star-history.com/svg?repos=cs-lazy-tools/ChatGPT-On-CS\u0026type=Date\" /\u003e\n 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