{"id":21495669,"url":"https://github.com/deepgram/amazon-connect-integration","last_synced_at":"2026-02-11T16:33:16.235Z","repository":{"id":204981004,"uuid":"682650026","full_name":"deepgram/amazon-connect-integration","owner":"deepgram","description":"Enables transcribing Amazon Connect calls with Deepgram","archived":false,"fork":false,"pushed_at":"2024-05-21T00:38:09.000Z","size":92,"stargazers_count":2,"open_issues_count":2,"forks_count":2,"subscribers_count":10,"default_branch":"main","last_synced_at":"2025-03-17T12:14:16.887Z","etag":null,"topics":[],"latest_commit_sha":null,"homepage":null,"language":"Java","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit-0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/deepgram.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null}},"created_at":"2023-08-24T16:15:35.000Z","updated_at":"2024-05-17T00:17:42.000Z","dependencies_parsed_at":null,"dependency_job_id":"bb2667c9-a4ec-40ea-9e5e-9f071eaad77d","html_url":"https://github.com/deepgram/amazon-connect-integration","commit_stats":null,"previous_names":["deepgram/amazon-connect-integration"],"tags_count":0,"template":false,"template_full_name":null,"purl":"pkg:github/deepgram/amazon-connect-integration","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/deepgram%2Famazon-connect-integration","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/deepgram%2Famazon-connect-integration/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/deepgram%2Famazon-connect-integration/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/deepgram%2Famazon-connect-integration/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/deepgram","download_url":"https://codeload.github.com/deepgram/amazon-connect-integration/tar.gz/refs/heads/main","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/deepgram%2Famazon-connect-integration/sbom","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":269908157,"owners_count":24494522,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","status":"online","status_checked_at":"2025-08-11T02:00:10.019Z","response_time":75,"last_error":null,"robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":true,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":[],"created_at":"2024-11-23T16:12:48.794Z","updated_at":"2026-02-11T16:33:11.211Z","avatar_url":"https://github.com/deepgram.png","language":"Java","funding_links":[],"categories":[],"sub_categories":[],"readme":"# amazon-connect-integration\nThis repo enables real-time transcription of Amazon Connect calls with Deepgram, using self-hosted AWS infrastructure. For detailed documentation, see https://developers.deepgram.com/docs/deepgram-with-amazon-connect.\n\n## Deploy the Integration\n\n1. Create ECR repos for `kvs_dg_trigger` and `kvs_dg_integrator`:\n    ```shell\n    aws ecr create-repository --repository-name kvs-dg-trigger\n    aws ecr create-repository --repository-name kvs-dg-integrator\n    ```\n2. Log in to ECR with the Docker CLI:\n    ```\n    aws ecr get-login-password --region \u003cYOUR-REGION\u003e | docker login --username AWS --password-stdin \u003cYOUR-ACCOUNT-NUMBER\u003e.dkr.ecr.\u003cYOUR-REGION\u003e.amazonaws.com \n    ```\n3. In the `kvs_dg_trigger` folder, build the Docker image for the trigger Lambda:\n    ```shell\n    docker build --platform linux/amd64 -t \u003cYOUR-ACCOUNT-NUMBER\u003e.dkr.ecr.\u003cYOUR-REGION\u003e.amazonaws.com/kvs-dg-trigger:latest .\n    ```\n4. In the `kvs_dg_integrator` folder, build the Docker image for the integrator task:\n    ```shell\n    docker build --platform linux/amd64 -t \u003cYOUR-ACCOUNT-NUMBER\u003e.dkr.ecr.\u003cYOUR-REGION\u003e.amazonaws.com/kvs-dg-integrator:latest .\n    ```\n5. Push the new Docker images to ECR:\n    ```shell\n    docker push \u003cYOUR-ACCOUNT-NUMBER\u003e.dkr.ecr.\u003cYOUR-REGION\u003e.amazonaws.com/kvs-dg-trigger:latest\n    docker push \u003cYOUR-ACCOUNT-NUMBER\u003e.dkr.ecr.\u003cYOUR-REGION\u003e.amazonaws.com/kvs-dg-integrator:latest\n    ```\n6. Run `cloudformation.yaml` in AWS CloudFormation to spin up all of the necessary AWS resources.\n\n## Run the Sample Contact Flow\nAlso included is an Amazon Connect contact flow that demonstrates how to use the deployed integration. To run the contact flow:\n\n1. Add the newly deployed trigger Lambda to your Amazon Connect instance ([guide](https://docs.aws.amazon.com/connect/latest/adminguide/connect-lambda-functions.html#add-lambda-function)).\n2. Enable live media streaming in your Amazon Connect instance ([guide](https://docs.aws.amazon.com/connect/latest/adminguide/enable-live-media-streams.html)). Choosing **No data retention** is fine, unless you plan to load test the integration with the built-in load testing functionality, in which case you should choose a retention period at least as long as your load test duration.\n3. Create a new inbound contact flow and import `sample_contact_flow.json` ([guide](https://docs.aws.amazon.com/connect/latest/adminguide/contact-flow-import-export.html#how-to-import-export-contact-flows)).\n4. In the **Deepgram Configuration** block, go to **Edit Settings** and update `dg_callback` to a URL where you want to receive the transcripts. The transcripts will be sent as POST requests to the URL you provide. For testing, you can use a site like [Beeceptor](https://beeceptor.com/) to create a URL that will display the contents of the POST requests.\n5. In the **Invoke Trigger Lambda** block, go to **Edit Settings** and select the trigger Lambda function from the **Function ARN** dropdown.\n6. Save and publish the contact flow.\n7. Assign the contact flow to a phone number ([guide](https://docs.aws.amazon.com/connect/latest/adminguide/associate-claimed-ported-phone-number-to-flow.html)).\n8. Call into the phone number. After it plays the initial message, say something and watch your callback server to make sure your words are being transcribed.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fdeepgram%2Famazon-connect-integration","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fdeepgram%2Famazon-connect-integration","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fdeepgram%2Famazon-connect-integration/lists"}