{"id":15140360,"url":"https://github.com/dessant/support-requests-app","last_synced_at":"2025-09-29T08:31:59.592Z","repository":{"id":57374943,"uuid":"289510284","full_name":"dessant/support-requests-app","owner":"dessant","description":"GitHub App that comments on and closes issues labeled as support requests","archived":true,"fork":false,"pushed_at":"2021-07-03T15:45:04.000Z","size":226,"stargazers_count":4,"open_issues_count":0,"forks_count":0,"subscribers_count":3,"default_branch":"master","last_synced_at":"2024-12-16T10:41:16.050Z","etag":null,"topics":["github-app","issues","probot","probot-app","support"],"latest_commit_sha":null,"homepage":"","language":"JavaScript","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/dessant.png","metadata":{"files":{"readme":"README.md","changelog":"CHANGELOG.md","contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null}},"created_at":"2020-08-22T15:03:50.000Z","updated_at":"2024-08-11T13:55:04.000Z","dependencies_parsed_at":"2022-09-05T13:21:01.675Z","dependency_job_id":null,"html_url":"https://github.com/dessant/support-requests-app","commit_stats":null,"previous_names":[],"tags_count":14,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/dessant%2Fsupport-requests-app","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/dessant%2Fsupport-requests-app/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/dessant%2Fsupport-requests-app/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/dessant%2Fsupport-requests-app/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/dessant","download_url":"https://codeload.github.com/dessant/support-requests-app/tar.gz/refs/heads/master","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":234604487,"owners_count":18859164,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["github-app","issues","probot","probot-app","support"],"created_at":"2024-09-26T08:02:38.867Z","updated_at":"2025-09-29T08:31:54.223Z","avatar_url":"https://github.com/dessant.png","language":"JavaScript","funding_links":[],"categories":[],"sub_categories":[],"readme":"# Support Requests\n\n[![Version](https://img.shields.io/npm/v/support-requests.svg?colorB=007EC6)](https://www.npmjs.com/package/support-requests)\n\n\u003e This project is no longer maintained, please migrate to [Support Requests](https://github.com/dessant/support-requests).\n\nSupport Requests is a GitHub App built with [Probot](https://github.com/probot/probot)\nthat comments on and closes issues labeled as support requests.\n\n![](assets/screenshot.png)\n\n## Usage\n\n1. **[Install the GitHub App]()**\n   for the intended repositories\n2. Create `.github/support.yml` based on the template below\n3. Start labeling issues as support requests\n\n**If possible, install the app only for select repositories.\nDo not leave the `All repositories` option selected, unless you intend\nto use the app for all current and future repositories.**\n\n#### Configuration\n\nCreate `.github/support.yml` in the default branch to enable the app,\nor add it at the same file path to a repository named `.github`.\nThe file can be empty, or it can override any of these default settings:\n\n```yaml\n# Configuration for Support Requests - https://github.com/dessant/support-requests-app\n\n# Label used to mark issues as support requests\nsupportLabel: support\n\n# Comment to post on issues marked as support requests, `{issue-author}` is an\n# optional placeholder. Set to `false` to disable\nsupportComment: \u003e\n  :wave: @{issue-author}, we use the issue tracker exclusively for bug reports\n  and feature requests. However, this issue appears to be a support request.\n  Please use our support channels to get help with the project.\n\n# Close issues marked as support requests\nclose: true\n\n# Lock issues marked as support requests\nlock: false\n\n# Assign `off-topic` as the reason for locking. Set to `false` to disable\nsetLockReason: true\n\n# Repository to extend settings from\n# _extends: repo\n```\n\n## Deployment\n\nSee [docs/deploy.md](docs/deploy.md) if you would like to run your own\ninstance of this app.\n\n## License\n\nCopyright (c) 2017-2021 Armin Sebastian\n\nThis software is released under the terms of the MIT License.\nSee the [LICENSE](LICENSE) file for further information.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fdessant%2Fsupport-requests-app","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fdessant%2Fsupport-requests-app","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fdessant%2Fsupport-requests-app/lists"}