{"id":13550909,"url":"https://github.com/freescout-help-desk/freescout","last_synced_at":"2026-04-25T07:01:12.669Z","repository":{"id":37334414,"uuid":"138328462","full_name":"freescout-help-desk/freescout","owner":"freescout-help-desk","description":"FreeScout — Free self-hosted help desk \u0026 shared mailbox (Zendesk / Help Scout alternative)","archived":false,"fork":false,"pushed_at":"2026-04-18T10:44:45.000Z","size":26898,"stargazers_count":4200,"open_issues_count":33,"forks_count":654,"subscribers_count":44,"default_branch":"dist","last_synced_at":"2026-04-18T12:10:21.324Z","etag":null,"topics":["customer-support","help-desk","helpdesk","helpdesk-ticketing","helpscout","laravel","osticket-alternative","php","shared-mailboxes","support","ticketing","ticketing-system","zendesk","zendesk-alternative"],"latest_commit_sha":null,"homepage":"https://freescout.net","language":"PHP","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"agpl-3.0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/freescout-help-desk.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":"SECURITY.md","support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null,"zenodo":null,"notice":null,"maintainers":null,"copyright":null,"agents":null,"dco":null,"cla":null},"funding":{"patreon":"FreeScout"}},"created_at":"2018-06-22T17:08:50.000Z","updated_at":"2026-04-17T14:26:18.000Z","dependencies_parsed_at":"2023-09-27T22:41:09.681Z","dependency_job_id":"25baa46b-42d8-4ebd-8eb8-6d32b384f961","html_url":"https://github.com/freescout-help-desk/freescout","commit_stats":{"total_commits":3131,"total_committers":83,"mean_commits":37.72289156626506,"dds":0.09773235388054935,"last_synced_commit":"30b07a82c719ec1a7bf7227c0576fab375b48af7"},"previous_names":["freescout-help-desk/freescout","freescout-helpdesk/freescout"],"tags_count":342,"template":false,"template_full_name":null,"purl":"pkg:github/freescout-help-desk/freescout","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/freescout-help-desk%2Ffreescout","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/freescout-help-desk%2Ffreescout/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/freescout-help-desk%2Ffreescout/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/freescout-help-desk%2Ffreescout/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/freescout-help-desk","download_url":"https://codeload.github.com/freescout-help-desk/freescout/tar.gz/refs/heads/dist","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/freescout-help-desk%2Ffreescout/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":32253251,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-04-25T04:23:17.126Z","status":"ssl_error","status_checked_at":"2026-04-25T04:21:53.360Z","response_time":59,"last_error":"SSL_connect returned=1 errno=0 peeraddr=140.82.121.6:443 state=error: unexpected eof while reading","robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":false,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["customer-support","help-desk","helpdesk","helpdesk-ticketing","helpscout","laravel","osticket-alternative","php","shared-mailboxes","support","ticketing","ticketing-system","zendesk","zendesk-alternative"],"created_at":"2024-08-01T12:01:39.353Z","updated_at":"2026-04-25T07:01:12.621Z","avatar_url":"https://github.com/freescout-help-desk.png","language":"PHP","funding_links":["https://patreon.com/FreeScout"],"categories":["PHP","Apps"],"sub_categories":["Communication"],"readme":"# Free Self-Hosted Zendesk \u0026 Help Scout Alternative\n\n\u003cdiv align=\"center\"\u003e\n\n\u003cimg src=\"https://raw.githubusercontent.com/freescout-help-desk/freescout/master/public/img/logo-300.png\" width=\"180\" height=\"180\" /\u003e\n\u003cbr/\u003e\u003cbr/\u003e\n\n[![PHP version](https://freescout-helpdesk.github.io/img/badges/PHP-7.1%2B-blue.svg)](https://github.com/freescout-help-desk/freescout#requirements)\n\n\u003c/div\u003e\n\n**FreeScout** is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk \u0026 Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.\n\nIf you want to support the project feel free to **star this repository**. It helps to increase the visibility of the project and let people know that it is valuable. Thanks for your support!\n\n![FreeScout](https://freescout-helpdesk.github.io/img/screenshots/screenshot.png)\n\n## Table of Contents\n   * [Demo](#demo)\n   * [Features](#features)\n   * [Mobile Apps](#mobile-apps)\n   * [Requirements](#requirements)\n   * [Installation](#installation)\n   * [Cloud Hosted](#cloud-hosted)\n   * [Modules](#modules)\n   * [Tools \u0026 Integrations](#tools--integrations)\n   * [News \u0026 Updates](#news--updates)\n   * [Contributing](#contributing)\n   * [Screenshots](#screenshots)\n\n## Demo\n\n**[Live Demo](https://demo.freescout.net)**\n\n## Features\n\n  * No limitations on the number of users, tickets, mailboxes, etc.\n  * 100% Mobile-friendly.\n  * Multilingual: English, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Kazakh, Korean, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Slovak, Slovenian, Swedish, Turkish, Ukrainian.\n  * Seamless email integration.\n  * Supports modern Microsoft Exchange authentication.\n  * Fully supports screen readers (for visually impaired).\n  * Built with strong focus on [security](https://freescout.net/security).\n  * Web installer \u0026 updater.\n  * Starred conversations.\n  * Forwarding conversations.\n  * Merging conversations.\n  * Moving conversations between mailboxes.\n  * Phone conversations.\n  * Sending new conversations to multiple recipients at once.\n  * Collision detection – notice is shown when two agents open the same conversation.\n  * Push notifications.\n  * Following a conversation.\n  * Auto reply.\n  * Internal notes.\n  * Automatic refreshing of the conversations list without the need to reload the page.\n  * Pasting screenshots from the clipboard into the reply area.\n  * Configuring notifications on a per user basis.\n  * Open tracking.\n  * Editing threads.\n  * Search.\n  * And more…\n\nNeed anything else? Suggest features [here](https://freescout.net/request-feature/).\n\n## Mobile Apps\n\nMobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.\n\n\u003ca href=\"https://freescout.net/android-app/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cimg alt=\"Android App\" src=\"https://freescout-helpdesk.github.io/img/apps/android.png\" width=\"200px\" /\u003e\u003c/a\u003e \u003ca href=\"https://freescout.net/ios-app/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cimg alt=\"iOS App\" src=\"https://freescout-helpdesk.github.io/img/apps/ios.png?v=1\" width=\"200px\" /\u003e\u003c/a\u003e\n\n[MacOS Menu Bar App](https://github.com/jonalaniz/scouter)\n\n## Requirements\n\nFreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a [shared hosting](https://github.com/freescout-help-desk/freescout/wiki/Choosing-a-Server).\n\n  * Nginx / Apache / IIS\n  * PHP 7.1 - 8.x\n  * MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL\n\nThere are no minimum system requirements (CPU / RAM) – FreeScout will run on any system.\n\n## Installation\n\n[Installation Guide](https://github.com/freescout-help-desk/freescout/wiki/Installation-Guide)\n\nImages \u0026 one-click installs:\n\n* [Docker Image](http://freescout.net/docker/)\n* [Softaculous](http://www.softaculous.com/apps/customersupport/FreeScout) (cPanel, Plesk, ISPmanager, H-Sphere, DirectAdmin, InterWorx)\n* [Fantastico](http://ff3.netenberg.com/visitors/scripts/freescout/view) (cPanel, DirectAdmin, ISP Manager, ISP Config)\n* [Cloudron](https://cloudron.io/store/net.freescout.cloudronapp.html)\n* [Ubuntu](https://github.com/freescout-help-desk/freescout/wiki/Installation-Guide#interactive-installation-bash-script-ubuntu) (bash script)\n\n## Cloud Hosted\n\n[Cloud Hosted FreeScout](https://freescout.net/cloud-hosted/)\n\n## Modules\n\n* [Official Modules](https://freescout.net/modules/)\n* [Community Modules](https://freescout.net/community-modules/)\n\n## Tools \u0026 Integrations\n  \n  * [API](https://api-docs.freescout.net/)\n  * [Migrate to FreeScout](http://freescout.net/migrate/) (from any help desk)\n  * [Zapier](https://freescout.net/zapier/)\n  * [Make](https://freescout.net/make-integration/) (Integromat)\n\n## News \u0026 Updates\n\nDon't miss news, updates and new modules!\n\n[Email Newsletter](https://freescout.net/subscribe/) | [Facebook](https://freescout.net/facebook/) | [Twitter](https://freescout.net/twitter/) | [YouTube](https://freescout.net/youtube/) | [Telegram](https://freescout.net/telegram/) | [RSS](https://freescout.net/feed/)\n\n## Contributing\n\n* [Support the project by leaving a feedback](https://github.com/freescout-help-desk/freescout/issues/288)\n* [Development Guide](https://github.com/freescout-help-desk/freescout/wiki/Development-Guide)\n* [Todo list](https://github.com/freescout-help-desk/freescout/labels/help%20wanted)\n* [Translate](https://github.com/freescout-help-desk/freescout/wiki/Translate)\n\n## Screenshots\n\nDashboard:\n\n![Dashboard](https://freescout-helpdesk.github.io/img/screenshots/dashboard.png)\n\nConversation:\n\n![Conversation](https://freescout-helpdesk.github.io/img/screenshots/conversation.png)\n\n\nMailbox connection settings page:\n\n![Mailbox connection settings page](https://freescout-helpdesk.github.io/img/screenshots/mailbox-connection.png)\n\nNotifications:\n\n![Notifications](https://freescout-helpdesk.github.io/img/screenshots/notifications.png)\n\nPush notification:\n\n![Push notification](https://freescout-helpdesk.github.io/img/screenshots/push.png)\n\nWeb installer:\n\n![Web installer](https://freescout-helpdesk.github.io/img/screenshots/installer.png)\n\nLogin page:\n\n![Login page](https://freescout-helpdesk.github.io/img/screenshots/freescout-login.png)","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ffreescout-help-desk%2Ffreescout","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Ffreescout-help-desk%2Ffreescout","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ffreescout-help-desk%2Ffreescout/lists"}