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Type: `bug`, `feature_request`, `question`, or `other`\n  - Status: open, assigned, resolved\n  - Priority and system info\n- Employees can **assign themselves** to tickets and **write a resolution message** for the client.\n- Timestamps like `assigned_at` and `resolved_at` are automatically handled.\n\n### 🤖 AI Chat Assistant (Gemini AI)\n- Real-time WebSocket chat interface between **client** and **Gemini AI**\n- Clients can:\n  - **Create users** via the chat\n  - **Submit tickets** (e.g., bug reports, feature requests)\n  - **Ask questions**\n  - **Receive the final resolution** when a ticket is resolved\n\n### 👥 User Roles\n- **Clients**: Interact only through the chat to create and view tickets.\n- **Employees**: Use the admin panel to manage tickets, assign them, and provide resolutions.\n\n---\n\n## 🧪 Tech Stack\n\n| Layer        | Tech                      |\n|--------------|---------------------------|\n| Backend      | Laravel                   |\n| Frontend     | Vue 3 + Vite (via Breeze) |\n| AI Assistant | Gemini (via WebSocket)    |\n| Auth         | Laravel Breeze (sanctum)  |\n| Database     | MySQL (or any Laravel DB) |\n\n---\n\n## 🖼️ System Screenshots\n### User interaction with Chat\n![image](https://github.com/user-attachments/assets/aca2931f-20a8-433d-92d6-73fd97e5dc4c)\n\n![image](https://github.com/user-attachments/assets/aaf64c0b-b119-4a49-a6a9-fc7c4d9ea8f5)\n\n![image](https://github.com/user-attachments/assets/8853b988-f347-46d1-80b0-e22e7e732c38)\n\n![image](https://github.com/user-attachments/assets/fd7b79a5-a968-446d-93cb-861b74a72426)\n### After ticket creation:\n![image](https://github.com/user-attachments/assets/ad0e183a-7787-4152-a7fc-077a02356045)\n### After ticket resolution:\n![image](https://github.com/user-attachments/assets/f7733427-d7c4-449a-b9d0-69789b189322)\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ffrmnj%2Fsupportmcp","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Ffrmnj%2Fsupportmcp","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ffrmnj%2Fsupportmcp/lists"}