{"id":15479845,"url":"https://github.com/gr2m/helpdesk","last_synced_at":"2025-04-26T13:59:19.688Z","repository":{"id":47649607,"uuid":"361028371","full_name":"gr2m/helpdesk","owner":"gr2m","description":"Answering all your GitHub API/automation questions live on Twitch","archived":false,"fork":false,"pushed_at":"2022-09-23T19:39:40.000Z","size":196,"stargazers_count":23,"open_issues_count":4,"forks_count":11,"subscribers_count":7,"default_branch":"main","last_synced_at":"2025-04-25T18:58:20.698Z","etag":null,"topics":["opensource","twitch"],"latest_commit_sha":null,"homepage":"https://twitch.tv/gregorcodes","language":"JavaScript","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"cc0-1.0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/gr2m.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null}},"created_at":"2021-04-23T23:28:01.000Z","updated_at":"2025-04-25T16:46:56.000Z","dependencies_parsed_at":"2023-01-18T20:01:53.681Z","dependency_job_id":null,"html_url":"https://github.com/gr2m/helpdesk","commit_stats":null,"previous_names":[],"tags_count":0,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/gr2m%2Fhelpdesk","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/gr2m%2Fhelpdesk/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/gr2m%2Fhelpdesk/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/gr2m%2Fhelpdesk/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/gr2m","download_url":"https://codeload.github.com/gr2m/helpdesk/tar.gz/refs/heads/main","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":250878893,"owners_count":21501743,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["opensource","twitch"],"created_at":"2024-10-02T04:27:58.552Z","updated_at":"2025-04-26T13:59:19.666Z","avatar_url":"https://github.com/gr2m.png","language":"JavaScript","funding_links":[],"categories":[],"sub_categories":[],"readme":"# helpdesk\n\nAnswering all your (and some of my own) GitHub API/automation questions live at [twitch.tv/gregorcodes](https://www.twitch.tv/gregorcodes)\n\nGot any questions or ideas? You can\n\n- Ping me on twitter: [@gr2m](https://twitter.com/gr2m)\n- [Create an issue in this repository](https://github.com/gr2m/helpdesk/issues/new)\n\n\u003c!--START_SECTION:helpdesk-shows--\u003e\n\n\n## Upcoming shows\n\n\n\n## Past shows\n\n- [Refactoring a 10+ years old code base: nock (Part VII)](https://github.com/gr2m/helpdesk/issues/60)\n- [Refactoring a 10+ years old code base: nock (Part VI)](https://github.com/gr2m/helpdesk/issues/59)\n- [Refactoring a 10+ years old code base: nock (Part V)](https://github.com/gr2m/helpdesk/issues/58)\n- [Refactoring a 10+ years old code base: nock (Part IV)](https://github.com/gr2m/helpdesk/issues/57)\n- [Refactoring a 10+ years old code base: nock (Part III)](https://github.com/gr2m/helpdesk/issues/55)\n- [Refactoring a 10+ years old code base: `nock` (Part II)](https://github.com/gr2m/helpdesk/issues/54)\n- [Refactoring a 10+ years old code base: `nock`](https://github.com/gr2m/helpdesk/issues/53)\n- [Automating gr2m/helpdesk: Twitch Events](https://github.com/gr2m/helpdesk/issues/52)\n- [Creating tests for actions for faster iteration Part III](https://github.com/gr2m/helpdesk/issues/49)\n- [Creating tests for actions for faster iteration Part II](https://github.com/gr2m/helpdesk/issues/47)\n- [Creating tests for actions for faster iteration](https://github.com/gr2m/helpdesk/issues/46)\n- [Automating gr2m/helpdesk: Issue Forms part III](https://github.com/gr2m/helpdesk/issues/45)\n- [Automating gr2m/helpdesk: issue forms part II](https://github.com/gr2m/helpdesk/issues/42)\n- [Running scheduled GitHub App tasks using Actions](https://github.com/gr2m/helpdesk/issues/38)\n- [Automating gr2m/helpdesk: issue forms](https://github.com/gr2m/helpdesk/issues/34)\n- [How to update lock files silently (Part III)](https://github.com/gr2m/helpdesk/issues/32)\n- [Automating gr2m/helpdesk: comment on issue when show begins](https://github.com/gr2m/helpdesk/issues/31)\n- [Advanced TypeScript for the future Octokit SDK](https://github.com/gr2m/helpdesk/issues/29) with [@orta](https://github.com/orta)\n- [Automating gr2m/helpdesk, Episode VI](https://github.com/gr2m/helpdesk/issues/27)\n- [Automating gr2m/helpdesk, Episode V](https://github.com/gr2m/helpdesk/issues/25)\n- [How to update lock files silently (Part II)](https://github.com/gr2m/helpdesk/issues/24)\n- [How to update lock files silently](https://github.com/gr2m/helpdesk/issues/22)\n- [Automating gr2m/helpdesk, Episode IV](https://github.com/gr2m/helpdesk/issues/21)\n- [transfer issues + comments between repositories while retaining authorship, labels, and milestones](https://github.com/gr2m/helpdesk/issues/20)\n- [30 Minutes to Merge: Automating nose booping using Actions](https://github.com/gr2m/helpdesk/issues/18) with [@github](https://github.com/github)\n- [Automating gr2m/helpdesk, Episode III](https://github.com/gr2m/helpdesk/issues/17)\n- [copy GitHub repositories with issues, labels, milestones, and assignees](https://github.com/gr2m/helpdesk/issues/16)\n- [Automating gr2m/helpdesk, Episode II](https://github.com/gr2m/helpdesk/issues/14)\n- [Slash commands \u0026 rebasing pull requests](https://github.com/gr2m/helpdesk/issues/13) with [@davidguttman](https://github.com/davidguttman)\n- [Learn with Jason: GitHub Automation with Octokit](https://github.com/gr2m/helpdesk/issues/11) with [@jlengstorf](https://github.com/jlengstorf)\n- [Automating gr2m/helpdesk, Episode I](https://github.com/gr2m/helpdesk/issues/10)\n- [Script Kit meets Octokit](https://github.com/gr2m/helpdesk/issues/8) with [@johnlindquist](https://github.com/johnlindquist)\n- [GitHub Action Artifacts](https://github.com/gr2m/helpdesk/issues/7) with [@reconbot](https://github.com/reconbot)\n- [Octokit automation: OpenAPI](https://github.com/gr2m/helpdesk/issues/5)\n- [Create a `cowsay` GitHub Action with JavaScript](https://github.com/gr2m/helpdesk/issues/4)\n- [GitHub Enterprise repository auditing](https://github.com/gr2m/helpdesk/issues/1) with [@jeffwilcox](https://github.com/jeffwilcox)\n\n\n\u003c!--END_SECTION:helpdesk-shows--\u003e\n\n## How I use this repository\n\nI keep track of how I use this repository over time as I hope to automate most of it eventually 😂\n\nA show usually starts out with an idea on twitter, such as [the idea to audit repository access using GitHub Actions](https://mobile.twitter.com/jeffwilcox/status/1385711936541663233). If we agree to make a show about it, I turn it into an issue with a `🏷 show` label such as [📅 4/29 @ 1pm PT - GitHub Enterprise repository auditing with @jeffwilcox](https://github.com/gr2m/helpdesk/issues/1). If the idea needs some more research, I turn it into an an issue with an `🏷 idea` label such as [💡 How to use Environments + Secrets](https://github.com/gr2m/helpdesk/issues/6).\n\nI add all `🏷 show` issues to this README as well as on https://github.com/gr2m/gr2m.\n\nI use the issue for preparation, to make sure the guests (if any) and I are on the same page, and to have a rough outline of steps I want to go through during the show. I try to keep the shows to 30 minutes and getting stuck in an unforeseen problem could blow that time limit very quickly, so I like to be prepared. I invite everyone interested in the show to subscribe to the issue.\n\nWhen the show goes live, I add a comment with a link to [twitch.tv/gregorcodes](https://www.twitch.tv/gregorcodes), and also send a tweet that the show is going live shortly.\n\nAfter the show I add a comment to the Twitch recording for people who missed the live show. I also add notes from the show.\n\nThen I upload the recording to YouTube and add another comment with a link to the video on YouTube, as this one won't be removed after 14 days.\n\nAfter that, I close the issue, and move the show to the \"Past\" section in this README as well as on https://github.com/gr2m/gr2m\n\n## Progress on automating this repository\n\nMy goal is to automate everything about my helpdesk show that can be automated. You can find a list of past and upcoming shows about automating helpdesk at https://github.com/gr2m/helpdesk/issues?q=label%3A%22automating+helpdesk%22\n\n- [x] automate \"Upcoming shows\" / \"Past shows\" sections in the repository README — [#10](https://github.com/gr2m/helpdesk/issues/10)\n- [x] automate \"Upcoming shows\" / \"Past shows\" sections on [my profile page](https://github.com/gr2m/) — [#10](https://github.com/gr2m/helpdesk/issues/10)\n- [x] add a comment to the issue when I go live on twitch\n- [x] Schedule tweet 30 minutes before the show goes live\n- [x] Schedule tweet when the show goes live\n- [ ] add comment with a link to the twitch recording once it's available\n- [ ] Send out tweet when the video is available on YouTube\n- [ ] add a comment with a link to the video on YouTube once it's available in maximal resolution\n- [ ] figure out a way to populate show notes from twitch comments\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fgr2m%2Fhelpdesk","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fgr2m%2Fhelpdesk","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fgr2m%2Fhelpdesk/lists"}