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Tenant Maintenance Escalation Console\n\nWordPress and property-ops control plane for tenant maintenance queues, vendor escalation, SLA posture, and service-safe review routing.\n\n## Why this exists\n\n- Property operations usually split work orders, resident updates, vendor dispatches, and reimbursement notes across too many portals.\n- Leasing, maintenance, regional operations, and finance teams need one view of which tickets are safe to close, which escalations are stale, and which resident-facing promises are already drifting.\n- Tenant trust breaks when the maintenance packet, vendor reality, and resident update all say different things.\n\n## Why this matters (KG Embedded tie-back)\n\nThis repo demonstrates the property-maintenance primitive for Kinetic Gain Embedded: resident-safe status updates, vendor accountability, repeat-incident history, and escalation gates exposed through one operator surface. In a real embedded setting, the same primitive lets multifamily, campus, and managed-property teams keep maintenance workflow, resident messaging, and service evidence aligned without shipping portal or dispatch changes blindly.\n\n## Routes\n\n- `/`\n- `/maintenance-lane`\n- `/escalation-queue`\n- `/service-posture`\n- `/verification`\n- `/docs`\n\n## API\n\n- `/api/dashboard/summary`\n- `/api/maintenance-lane`\n- `/api/escalation-queue`\n- `/api/verification`\n- `/api/sample`\n\n## Screenshots\n\n![Overview](./screenshots/01-overview-proof.png)\n![Maintenance lane](./screenshots/02-maintenance-lane-proof.png)\n![Escalation queue](./screenshots/03-escalation-queue-proof.png)\n![Verification](./screenshots/04-verification-proof.png)\n\n## Local development\n\n```powershell\ncd tenant-maintenance-escalation-console\nphp -S 127.0.0.1:5442 .\\router.php\n```\n\nOpen:\n- [http://127.0.0.1:5442/](http://127.0.0.1:5442/)\n- [http://127.0.0.1:5442/maintenance-lane](http://127.0.0.1:5442/maintenance-lane)\n- [http://127.0.0.1:5442/escalation-queue](http://127.0.0.1:5442/escalation-queue)\n- [http://127.0.0.1:5442/service-posture](http://127.0.0.1:5442/service-posture)\n- [http://127.0.0.1:5442/verification](http://127.0.0.1:5442/verification)\n\n## Validation\n\n- `php -l public\\index.php`\n- `php -l src\\Services\\TenantMaintenanceEscalationConsoleService.php`\n- `php -l src\\Views\\render.php`\n- `php -l plugin\\tenant-maintenance-escalation-console.php`\n- `php scripts\\run_demo.php`\n- `php scripts\\prerender.php`\n- `powershell -ExecutionPolicy Bypass -File .\\scripts\\smoke_check.ps1`\n- `powershell -ExecutionPolicy Bypass -File .\\scripts\\render_readme_assets.ps1`\n\n## Production status\n\n| Aspect | Status |\n|--------|--------|\n| License | [AGPL-3.0-or-later](./LICENSE) |\n| Security | [SECURITY.md](./SECURITY.md) |\n| Deploy | Static prerender -\u003e **https://tenant.kineticgain.com/** |\n| WordPress primitive | Maintenance snapshot shortcode + REST route |\n\n## Docs\n\n- [Architecture](./docs/architecture.md)\n- [Origin](./docs/ORIGIN.md)\n- [Kinetic Gain Embedded tie-back](./docs/KINETIC_GAIN_EMBEDDED.md)\n- [Changelog](./CHANGELOG.md)\n\n## Part of the Kinetic Gain Suite\n\nOperator surface in the [Kinetic Gain Suite](https://suite.kineticgain.com/) — a portfolio of buyer-readable control planes spanning compliance evidence, property operations, tenant trust, FinOps, identity posture, and operator workflows. Apex: [kineticgain.com](https://kineticgain.com/).\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fmizcausevic-dev%2Ftenant-maintenance-escalation-console","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fmizcausevic-dev%2Ftenant-maintenance-escalation-console","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fmizcausevic-dev%2Ftenant-maintenance-escalation-console/lists"}