{"id":19494212,"url":"https://github.com/neofoxxo/techconnect","last_synced_at":"2026-05-06T09:42:28.385Z","repository":{"id":217296056,"uuid":"743508365","full_name":"NeoFoxxo/techconnect","owner":"NeoFoxxo","description":"Tech support platform built with React, ASP.NET Core, \u0026 SQLServer","archived":false,"fork":false,"pushed_at":"2024-06-15T11:41:31.000Z","size":2806,"stargazers_count":1,"open_issues_count":0,"forks_count":0,"subscribers_count":1,"default_branch":"main","last_synced_at":"2025-01-08T09:16:36.505Z","etag":null,"topics":["aspnet-core","material-ui","react","signalr","sqlserver","typescript"],"latest_commit_sha":null,"homepage":"https://techconnect.d2ict.net","language":"TypeScript","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":null,"status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/NeoFoxxo.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":null,"code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null}},"created_at":"2024-01-15T11:44:09.000Z","updated_at":"2024-06-15T11:41:34.000Z","dependencies_parsed_at":"2024-06-15T12:48:18.433Z","dependency_job_id":"636fccd1-d2bd-4d28-9a24-bc1f204cc2e3","html_url":"https://github.com/NeoFoxxo/techconnect","commit_stats":null,"previous_names":["neofoxxo/techconnect"],"tags_count":0,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NeoFoxxo%2Ftechconnect","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NeoFoxxo%2Ftechconnect/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NeoFoxxo%2Ftechconnect/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NeoFoxxo%2Ftechconnect/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/NeoFoxxo","download_url":"https://codeload.github.com/NeoFoxxo/techconnect/tar.gz/refs/heads/main","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":240739717,"owners_count":19849816,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["aspnet-core","material-ui","react","signalr","sqlserver","typescript"],"created_at":"2024-11-10T21:28:52.012Z","updated_at":"2026-05-06T09:42:28.325Z","avatar_url":"https://github.com/NeoFoxxo.png","language":"TypeScript","funding_links":[],"categories":[],"sub_categories":[],"readme":"# TechConnect\n\nTechConnect is a tech support platform that utilises a matchmaking algorithm to pair a client with the technician best suited to\nsolve their issue.\n\n\u003cbr\u003e\u003ca href=\"https://techconnect.d2ict.net\" target=\"_blank\"\u003e\u003cb\u003eTry Out TechConnect\u003c/b\u003e\u003c/a\u003e\n\n## Features\n\n- ⚙️ Custom algorithm to ensure the client receives the best technician\n- 📱 Real-time text chat using SignalR, allowing communication between clients and technicians.\n- 🔐 Secure authentication with cookies and password encryption\n- 📝 Clients can create a support request to be paired with a technician proficient in the required skills\n- 🛠️ Technicians can view tickets and interact with clients\n- 👩‍💼 Managers can create new technicians, add new skills, and modify technicians\n- 🔒 Role-based access control to secure endpoints\n- 🎨 Modern corporate design\n\n## How To Run It\n\nTo run this on your local machine, you will need to have the \u003cstrong\u003elatest LTS version\u003c/strong\u003e of Node.js, .NET 8 installed, and access to a SQLServer database.\n\n1. Clone the repository to your local machine\n2. Restore the `techconnect.bak` file to your SQLServer database\n3. Open the `backend` folder\n4. Change the database details in`appsettings.json` to your database\n5. Run `dotnet restore` and `dotnet run  --launch-profile https`\n6. Open the `frontend` folder\n7. Open your terminal and run `npm install` and `npm run build`\n8. Then run the `npm run start` command\n9. Access the app on port 4173 and enjoy!\n\n## Website Images\n\n\u003ctable\u003e\n  \u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/tech-current-ticket.png\" alt=\"current ticket page\" width=\"100%\"\u003e\n  \u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/createsupportrequest.png\" alt=\"create support request form\" width=\"100%\"\u003e\n  \u003ctr\u003e\n    \u003ctd\u003e\u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/technicians.png\" alt=\"manager viewing technicians\" width=\"100%\"\u003e\u003c/td\u003e\n    \u003ctd\u003e\u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/tech-details.png\" alt=\"manager editing technician\" width=\"110%\"\u003e\u003c/td\u003e\n  \u003c/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003e\u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/tech-login.png\" alt=\"technician login\" width=\"100%\"\u003e\u003c/td\u003e\n    \u003ctd\u003e\u003cimg src=\"https://github.com/NeoFoxxo/techconnect/blob/main/images/tech-tickets.png\" alt=\"technician viewing tickets\" width=\"100%\"\u003e\u003c/td\u003e\n  \u003c/tr\u003e\n\u003c/table\u003e\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fneofoxxo%2Ftechconnect","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fneofoxxo%2Ftechconnect","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fneofoxxo%2Ftechconnect/lists"}