{"id":20541139,"url":"https://github.com/netways/rt-extension-quickassign","last_synced_at":"2026-06-12T10:00:59.916Z","repository":{"id":148513515,"uuid":"160814642","full_name":"NETWAYS/rt-extension-quickassign","owner":"NETWAYS","description":"Quick assign people as ticket owner/admincc","archived":false,"fork":false,"pushed_at":"2026-06-12T06:01:33.000Z","size":310,"stargazers_count":2,"open_issues_count":0,"forks_count":2,"subscribers_count":4,"default_branch":"master","last_synced_at":"2026-06-12T08:04:30.823Z","etag":null,"topics":["extension","quick-actions","request-tracker","ticket-system"],"latest_commit_sha":null,"homepage":null,"language":"Perl","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"gpl-2.0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/NETWAYS.png","metadata":{"files":{"readme":"README","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":"AUTHORS","dei":null,"publiccode":null,"codemeta":null,"zenodo":null}},"created_at":"2018-12-07T11:24:24.000Z","updated_at":"2026-06-12T06:01:37.000Z","dependencies_parsed_at":"2025-04-14T08:40:52.914Z","dependency_job_id":"c6cb77d5-5922-4a0e-a86f-ab80dce9878a","html_url":"https://github.com/NETWAYS/rt-extension-quickassign","commit_stats":null,"previous_names":[],"tags_count":1,"template":false,"template_full_name":null,"purl":"pkg:github/NETWAYS/rt-extension-quickassign","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NETWAYS%2Frt-extension-quickassign","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NETWAYS%2Frt-extension-quickassign/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NETWAYS%2Frt-extension-quickassign/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NETWAYS%2Frt-extension-quickassign/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/NETWAYS","download_url":"https://codeload.github.com/NETWAYS/rt-extension-quickassign/tar.gz/refs/heads/master","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/NETWAYS%2Frt-extension-quickassign/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":34238714,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-05-26T15:22:16.424Z","status":"online","status_checked_at":"2026-06-12T02:00:06.859Z","response_time":109,"last_error":null,"robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":true,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["extension","quick-actions","request-tracker","ticket-system"],"created_at":"2024-11-16T01:19:37.818Z","updated_at":"2026-06-12T10:00:59.911Z","avatar_url":"https://github.com/NETWAYS.png","language":"Perl","funding_links":[],"categories":[],"sub_categories":[],"readme":"NAME\n    RT-Extension-QuickAssign - Quickly assign ticket people from a\n    configured group\n\nDESCRIPTION\n    Adds a \"Quick Assign\" widget to the ticket display page. It lets you\n    assign people as Owner, AdminCc, Cc or Requestor by picking them from\n    the members of a single configured group, instead of searching the whole\n    user database. The member list is rendered into the page, so filtering\n    happens instantly in the browser without autocomplete queries - useful\n    on installations with a very large number of contacts.\n\n    The widget also offers one-click Take and Add me as AdminCc buttons, and\n    each AdminCc, Cc and Requestor in the People box gets a small remove\n    button. All updates go through RT's standard ticket update machinery\n    (rights checks and notifications apply) and refresh the People box in\n    place without a page reload.\n\nRT VERSION\n    Works with RT 6.\n\n    For RT 4.4 use version 1.x of this extension.\n\nINSTALLATION\n    \"perl Makefile.PL\"\n    \"make\"\n    \"make install\"\n        May need root permissions\n\n    Edit your /opt/rt6/etc/RT_SiteConfig.pm\n        Add this line:\n\n            Plugin('RT::Extension::QuickAssign');\n\n    Clear your mason cache\n            rm -rf /opt/rt6/var/mason_data/obj\n\n    Restart your webserver\n\nSETUP\n    The widget is not shown automatically. Add it to the ticket display page\n    layout: go to Admin -\u003e Page Layouts, edit the layout for class\n    \"RT::Ticket\", page \"Display\", and place the \"QuickAssign\" widget where\n    you want it (for example below the \"People\" widget).\n\nCONFIGURATION\n  $QuickAssign_Group\n    Name of the user-defined group whose members are offered in the Quick\n    Assign widget. The widget is hidden if this option is not set.\n\n        Set($QuickAssign_Group, 'Support');\n\n    Note that RT's usual rights apply: to be assigned as owner, the picked\n    user needs the \"OwnTicket\" right on the ticket's queue.\n\n  $QuickAssign_ExtraUsers\n    Optional list of user names offered in the Quick Assign widget in\n    addition to the group members, for example shared or role accounts.\n    Unknown and disabled users are skipped.\n\n        Set($QuickAssign_ExtraUsers, ['NETWAYS']);\n\nLIMITATIONS\n    The remove buttons in the People box are only shown if the current user\n    has the \"ModifyTicket\" right. Group watchers do not get a remove button,\n    as RT core offers no hook for decorating them; remove them via the\n    People box inline edit instead.\n\nAUTHOR\n    NETWAYS GmbH \u003clt\u003esupport@netways.de\u003cgt\u003e\n\nBUGS\n    All bugs should be reported on GitHub\n    \u003chttps://github.com/NETWAYS/rt-extension-quickassign/issues\u003e.\n\nLICENSE AND COPYRIGHT\n    This software is Copyright (c) 2018-2026 by NETWAYS GmbH\n\n    This is free software, licensed under:\n\n      The GNU General Public License, Version 2, June 1991\n\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fnetways%2Frt-extension-quickassign","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fnetways%2Frt-extension-quickassign","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fnetways%2Frt-extension-quickassign/lists"}