{"id":18777531,"url":"https://github.com/onify/blueprint-servicenow-create-incident","last_synced_at":"2025-07-27T00:05:17.643Z","repository":{"id":38316042,"uuid":"427293366","full_name":"onify/blueprint-servicenow-create-incident","owner":"onify","description":"Onify Blueprint: Create incident in 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Blueprints](https://files.readme.io/8ba3f14-onify-blueprints-logo.png)\n\n[![Project Status: WIP – Initial development is in progress, but there has not yet been a stable, usable release suitable for the public.](https://www.repostatus.org/badges/latest/wip.svg)](https://www.repostatus.org/#wip)\n![Test suite](https://github.com/onify/blueprint-servicenow-create-ticket/workflows/Test%20suite/badge.svg)\n\n# Onify Blueprint: Create incident in ServiceNow\n\nThis simple little Blueprint shows how to create a incident in ServiceNow using ServiceNow API.\n\n![Onify Blueprint: Create incident in ServiceNow](blueprint.jpg \"Blueprint\")\n\n## Requirements\n\n* Onify Hub v2\n* Onify Flow license\n* Camunda Modeler 4.4 or later \n* Curl command (maybe)\n* ServiceNow (dah :-)\n\n## Included\n\n* 3 x Settings\n* 1 x Flows\n\n## Setup\n\n### Settings\n\n* Replace `\u003cONIFY-HUB-API-URL\u003e` with Onify Hub API url\n* Replace `\u003cAUTH-TOKEN\u003e` with Onify Hub API auth token\n* Replace `\u003cSERVICENOW-INSTANCE\u003e` with ServiceNow instance url (https://devXXXXXX.service-now.com)\n* Replace `\u003cSERVICENOW-USERNAME\u003e` with ServiceNow instance username\n* Replace `\u003cSERVICENOW-PASSWORD\u003e` with ServiceNow instance password\n\n#### Add setting for ServiceNow instance\n\n```bash\ncurl -X POST \"\u003cONIFY-HUB-API-URL\u003e/api/v2/admin/config/settings?refresh=false\" -H \"accept: application/json\" -H \"authorization: \u003cAUTH-TOKEN\u003e\" -H \"Content-Type: application/json\" -d \"{ \\\"key\\\": \\\"_servicenow_url\\\", \\\"name\\\": \\\"ServiceNow URL\\\", \\\"value\\\": \\\"\u003cSERVICENOW-INSTANCE\u003e/api/now\\\", \\\"type\\\": \\\"string\\\", \\\"tag\\\": [ \\\"servicenow\\\" ], \\\"category\\\": \\\"custom\\\" }\"\n```\n\n#### Add setting for ServiceNow username\n\n```bash\ncurl -X POST \"\u003cONIFY-HUB-API-URL\u003e/api/v2/admin/config/settings?refresh=false\" -H \"accept: application/json\" -H \"authorization: \u003cAUTH-TOKEN\u003e\" -H \"Content-Type: application/json\" -d \"{ \\\"key\\\": \\\"_servicenow_username\\\", \\\"name\\\": \\\"ServiceNow username\\\", \\\"value\\\": \\\"\u003cSERVICENOW-USERNAME\u003e\\\", \\\"type\\\": \\\"string\\\", \\\"tag\\\": [ \\\"servicenow\\\" ] }\"\n```\n\n#### Add setting for ServiceNow password\n\n```bash\ncurl -X POST \"\u003cONIFY-HUB-API-URL\u003e/api/v2/admin/config/settings?refresh=false\" -H \"accept: application/json\" -H \"authorization: \u003cAUTH-TOKEN\u003e\" -H \"Content-Type: application/json\" -d \" { \\\"key\\\": \\\"_servicenow_password\\\", \\\"name\\\": \\\"ServiceNow password\\\", \\\"value\\\": \\\"\u003cSERVICENOW-PASSWORD\u003e/api/now\\\", \\\"type\\\": \\\"password\\\", \\\"tag\\\": [ \\\"servicenow\\\" ], \\\"category\\\": \\\"custom\\\" }\"\n```\n\n### Flows\n\n#### Deploy\n\n1. Open `create-incident-servicenow.bpmn` in Camunda Modeler\n2. Customize the flow (optional)\n3. Click `Deploy current diagram` and follow the steps\n\n#### Run \n\nTo test and run the flow, click `Start current diagram`\n\n## Support\n\n* Community/forum: https://support.onify.co/discuss\n* Documentation: https://support.onify.co/docs\n* Support and SLA: https://support.onify.co/docs/get-support\n\n## License\n\nThis project is licensed under the MIT License - see the [LICENSE](LICENSE) file for details.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fonify%2Fblueprint-servicenow-create-incident","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fonify%2Fblueprint-servicenow-create-incident","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fonify%2Fblueprint-servicenow-create-incident/lists"}