{"id":18777528,"url":"https://github.com/onify/blueprint-zendesk-create-update-ticket","last_synced_at":"2025-12-16T23:30:13.773Z","repository":{"id":37769845,"uuid":"506099617","full_name":"onify/blueprint-zendesk-create-update-ticket","owner":"onify","description":"Onify Blueprint: Create and update ticket in Zendesk","archived":false,"fork":false,"pushed_at":"2022-06-23T04:53:04.000Z","size":934,"stargazers_count":0,"open_issues_count":0,"forks_count":0,"subscribers_count":1,"default_branch":"main","last_synced_at":"2025-02-16T17:57:04.459Z","etag":null,"topics":["blueprint","bpmn","flow","integration","onify","onify-blueprint","onify-blueprints","rest-api","zendesk","zendesk-api"],"latest_commit_sha":null,"homepage":"https://onify.co","language":"JavaScript","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/onify.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null}},"created_at":"2022-06-22T04:42:57.000Z","updated_at":"2022-06-22T12:38:40.000Z","dependencies_parsed_at":"2022-09-09T07:01:58.215Z","dependency_job_id":null,"html_url":"https://github.com/onify/blueprint-zendesk-create-update-ticket","commit_stats":null,"previous_names":[],"tags_count":0,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/onify%2Fblueprint-zendesk-create-update-ticket","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/onify%2Fblueprint-zendesk-create-update-ticket/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/onify%2Fblueprint-zendesk-create-update-ticket/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/onify%2Fblueprint-zendesk-create-update-ticket/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/onify","download_url":"https://codeload.github.com/onify/blueprint-zendesk-create-update-ticket/tar.gz/refs/heads/main","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":239687659,"owners_count":19680770,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["blueprint","bpmn","flow","integration","onify","onify-blueprint","onify-blueprints","rest-api","zendesk","zendesk-api"],"created_at":"2024-11-07T20:11:30.733Z","updated_at":"2025-12-16T23:30:13.707Z","avatar_url":"https://github.com/onify.png","language":"JavaScript","funding_links":[],"categories":[],"sub_categories":[],"readme":"![Onify Blueprints](https://files.readme.io/8ba3f14-onify-blueprints-logo.png)\n\n[![Project Status: WIP – Initial development is in progress, but there has not yet been a stable, usable release suitable for the public.](https://www.repostatus.org/badges/latest/wip.svg)](https://www.repostatus.org/#wip)\n![Test suite](https://github.com/onify/blueprint-zendesk-create-update-ticket/workflows/Test%20suite/badge.svg)\n\n# Onify Blueprint: Create and update ticket in Zendesk\n\n[Zendesk](https://zendesk.com/) is one of the most used ticketing and customer success solutions. In this Blueprint we show how to first create a new ticket and then update the same ticket using a BPMN process in Onify. Everyting is done through [Zendesk REST API](https://developer.zendesk.com/api-reference/).\n\n![Onify Blueprint: Create and update ticket in Zendesk](blueprint.jpg \"Flow\")\n\n## Requirements\n\n* [Onify Hub](https://github.com/onify/install)\n* [Camunda Modeler](https://camunda.com/download/modeler/)\n* [Zendesk](https://zendesk.com/) \n\n## Included\n\n* 1 x Flows\n\n## Setup\n\n### Deploy\n\n1. Open flow/bpmn in Camunda Modeler\n2. Change settings/vars the the `Define Zendesk settings` task\n4. Click `Deploy current diagram` and follow the steps\n\n### Run \n\nTo test and run the flow, click `Start Current Diagram`\n\n## Support\n\n* Community/forum: https://support.onify.co/discuss\n* Documentation: https://support.onify.co/docs\n* Support and SLA: https://support.onify.co/docs/get-support\n\n## License\n\nThis project is licensed under the MIT License - see the [LICENSE](LICENSE) file for details.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fonify%2Fblueprint-zendesk-create-update-ticket","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fonify%2Fblueprint-zendesk-create-update-ticket","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fonify%2Fblueprint-zendesk-create-update-ticket/lists"}