{"id":50879276,"url":"https://github.com/patbaumgartner/embabel-entwickler.de","last_synced_at":"2026-06-15T12:04:26.502Z","repository":{"id":360609518,"uuid":"1141835127","full_name":"patbaumgartner/embabel-entwickler.de","owner":"patbaumgartner","description":"Embabel ticket triage agent — AI-driven ticket classification and routing with GOAP, companion for the entwickler.de article.","archived":false,"fork":false,"pushed_at":"2026-05-27T05:01:21.000Z","size":19,"stargazers_count":0,"open_issues_count":0,"forks_count":0,"subscribers_count":0,"default_branch":"main","last_synced_at":"2026-05-27T07:05:24.414Z","etag":null,"topics":["agent","ai","embabel","goap","java","spring-boot"],"latest_commit_sha":null,"homepage":null,"language":"Java","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":null,"status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/patbaumgartner.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":null,"code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null,"zenodo":null,"notice":null,"maintainers":null,"copyright":null,"agents":null,"dco":null,"cla":null}},"created_at":"2026-01-25T14:13:20.000Z","updated_at":"2026-05-27T05:01:26.000Z","dependencies_parsed_at":null,"dependency_job_id":null,"html_url":"https://github.com/patbaumgartner/embabel-entwickler.de","commit_stats":null,"previous_names":["patbaumgartner/embabel-entwickler.de"],"tags_count":null,"template":false,"template_full_name":null,"purl":"pkg:github/patbaumgartner/embabel-entwickler.de","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/patbaumgartner%2Fembabel-entwickler.de","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/patbaumgartner%2Fembabel-entwickler.de/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/patbaumgartner%2Fembabel-entwickler.de/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/patbaumgartner%2Fembabel-entwickler.de/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/patbaumgartner","download_url":"https://codeload.github.com/patbaumgartner/embabel-entwickler.de/tar.gz/refs/heads/main","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/patbaumgartner%2Fembabel-entwickler.de/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":34361405,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-05-26T15:22:16.424Z","status":"online","status_checked_at":"2026-06-15T02:00:07.085Z","response_time":63,"last_error":null,"robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":true,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["agent","ai","embabel","goap","java","spring-boot"],"created_at":"2026-06-15T12:04:25.544Z","updated_at":"2026-06-15T12:04:26.487Z","avatar_url":"https://github.com/patbaumgartner.png","language":"Java","funding_links":[],"categories":[],"sub_categories":[],"readme":"# Embabel Ticket Triage Agent\n\nA **business-oriented AI agent** built with **Spring Boot**, **Java**, and **Embabel** that performs **enterprise ticket triage**:\n\n* Classifies incoming tickets\n* Assesses priority\n* Routes them to the correct team\n* Dynamically **replans** when information is incomplete or uncertain\n\nThis project is **not** a chatbot. It demonstrates how to implement **agentic workflows** in a **deterministic, testable, production-oriented** way on the JVM.\n\n---\n\n## Table of Contents\n\n* [Features](#features)\n* [Architecture](#architecture)\n* [How the Agent Works](#how-the-agent-works)\n* [Getting Started](#getting-started)\n\n    * [Prerequisites](#prerequisites)\n    * [Configuration](#configuration)\n    * [Run locally](#run-locally)\n* [Try It](#try-it)\n* [Why Embabel?](#why-embabel)\n* [Status](#status)\n\n---\n\n## Features\n\n* Built with **Embabel 0.3.1**\n* Invoke the agent via **REST API** (programmatic invocation)\n* Combine **deterministic business logic** with **LLM-based decisions**\n* Automatic **replanning** driven by domain types and missing signals\n* **Tracing** for observability (see which actions executed and why)\n\n---\n\n## Architecture\n\n* **Spring Boot**: runtime + REST API\n* **Embabel**: agent execution + planning + replanning\n* **OpenAI**: selected classification/prioritization steps\n* Agent implemented as a **Spring-managed bean**\n\n### Design principles\n\n* Strongly typed domain model (no string-based state machine)\n* Small, focused actions\n* Clear separation between business logic and LLM usage\n* Deterministic execution where possible\n\n---\n\n## How the Agent Works\n\nThe ticket triage agent performs these steps:\n\n1. Extract signals from the incoming ticket\n2. Classify the ticket category\n3. Assess priority\n4. Decide the target team\n5. Return a structured response (including an execution trace)\n\nIf classification is uncertain, the agent **replans automatically** and triggers an additional action to resolve the uncertainty using an LLM.\n\n---\n\n## Getting Started\n\n### Prerequisites\n\n* Java 21+\n* Maven\n* OpenAI API key\n\n### Configuration\n\nSet your OpenAI API key as an environment variable:\n\n```bash\nexport OPENAI_API_KEY=your_key_here\n```\n\n### Run locally\n\n```bash\nmvn spring-boot:run\n```\n\nThe application starts on:\n\n```text\nhttp://localhost:8080\n```\n\n---\n\n## Try It\n\nThe repository includes an IntelliJ **HTTP Client** file: `requests.http`\n\nIt contains multiple example requests, including:\n\n* Normal incident (no replanning)\n* Uncertain case (replanning triggered)\n* Security incident (deterministic fast-path)\n* Service request (LLM-based priority)\n* Outage with VIP deadline\n\nEach response includes a **trace** showing exactly which actions executed.\n\n---\n\n## Why Embabel?\n\nEmbabel is designed for building **enterprise-grade AI agents** on the JVM:\n\n* Deterministic and explainable planning\n* Type-safe, testable actions\n* LLMs used as tools (not orchestration)\n\nThis project illustrates those principles in a minimal but production-aligned setup.\n\n---\n\n## Status\n\nThis is a **demo and reference implementation**.\n\nIt is intentionally simple, but architecturally aligned with how real production agents should be built.\n\n\n---\n\n🔗 [patbaumgartner.com](https://patbaumgartner.com) · [More talks \u0026 projects on GitHub](https://github.com/patbaumgartner)\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fpatbaumgartner%2Fembabel-entwickler.de","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fpatbaumgartner%2Fembabel-entwickler.de","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fpatbaumgartner%2Fembabel-entwickler.de/lists"}