{"id":20313789,"url":"https://github.com/posthog/posthog-zendesk-plugin","last_synced_at":"2025-06-24T13:31:41.450Z","repository":{"id":43821364,"uuid":"459175018","full_name":"PostHog/posthog-zendesk-plugin","owner":"PostHog","description":null,"archived":false,"fork":false,"pushed_at":"2022-07-28T17:55:12.000Z","size":1752,"stargazers_count":2,"open_issues_count":0,"forks_count":2,"subscribers_count":3,"default_branch":"main","last_synced_at":"2025-06-22T04:05:22.345Z","etag":null,"topics":[],"latest_commit_sha":null,"homepage":null,"language":"JavaScript","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/PostHog.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null}},"created_at":"2022-02-14T13:33:14.000Z","updated_at":"2023-03-17T02:04:23.000Z","dependencies_parsed_at":"2022-09-22T15:13:34.660Z","dependency_job_id":null,"html_url":"https://github.com/PostHog/posthog-zendesk-plugin","commit_stats":null,"previous_names":[],"tags_count":0,"template":false,"template_full_name":null,"purl":"pkg:github/PostHog/posthog-zendesk-plugin","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/PostHog%2Fposthog-zendesk-plugin","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/PostHog%2Fposthog-zendesk-plugin/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/PostHog%2Fposthog-zendesk-plugin/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/PostHog%2Fposthog-zendesk-plugin/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/PostHog","download_url":"https://codeload.github.com/PostHog/posthog-zendesk-plugin/tar.gz/refs/heads/main","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/PostHog%2Fposthog-zendesk-plugin/sbom","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":261685274,"owners_count":23194076,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":[],"created_at":"2024-11-14T18:13:02.391Z","updated_at":"2025-06-24T13:31:41.424Z","avatar_url":"https://github.com/PostHog.png","language":"JavaScript","funding_links":[],"categories":[],"sub_categories":[],"readme":"# PostHog Zendesk Plugin\n\n[![License: MIT](https://img.shields.io/badge/License-MIT-red.svg?style=flat-square)](https://opensource.org/licenses/MIT)\n\n## ZenDesk Account Details\n\nMake sure to use Admin Account to perform below activities.\n\n### Locate SubDomain\n\n+ Head Over to Admin Section -\u003e Settings -\u003e Account. Refer Below\n\u003cimg src=\"readme-assets/1.png\" height=\"500\"\u003e\n+ In Branding Section, Scroll Down to Subdomain and you can find your subdomain there. Refer Below.\n\u003cimg src=\"readme-assets/2.png\" \u003e\n\n### Get Authentication Token\n\n+ Head Over to Admin Section -\u003e Channels -\u003e API. Refer Below\n\u003cimg src=\"readme-assets/3.png\" height=\"500\"\u003e\n+ In Settings, Follow Below Steps:\n  + Turn On Token Access.\n  + Click on Add API Token.\n  + Give it some name like PostHog.\n  + Copy the Token(You won't be able to see it later).\n  + Save the Token.\n  + Refer Below\n  \u003cimg src=\"readme-assets/4.png\" \u003e\n  \n\n### Create Custom User Fields\n\n+ Head Over to Admin Section -\u003e Manage -\u003e User Fields. Refer Below.\n\u003cimg src=\"readme-assets/5.png\" height=\"500\"\u003e\n\n+ Click on Add Fields.\n\u003cimg src=\"readme-assets/6.png\" \u003e\n+ Follow Steps to create User Field.\n  + Give Name\n  + Select Type `Date`.\n  + Add field key, (you will be required to share this key in PostHog while setting up)\n  + Click Save, Refer Below.\n    \u003cimg src=\"readme-assets/7.png\" height=\"500\"\u003e\n\n## Plugin Features\n\n+ Import new and historic ticket events to PostHog.\n+ Only Date Type User Field is supported.\n+ ZenDesk API have a limit of 400hits/min. If you have higher inflow than that, Please Contact Zendesk.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fposthog%2Fposthog-zendesk-plugin","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fposthog%2Fposthog-zendesk-plugin","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fposthog%2Fposthog-zendesk-plugin/lists"}