{"id":15161554,"url":"https://github.com/rage-gaming/discord-ticket-bot","last_synced_at":"2025-04-03T00:35:20.819Z","repository":{"id":257263225,"uuid":"857738138","full_name":"Rage-Gaming/Discord-ticket-bot","owner":"Rage-Gaming","description":"Discord Ticket Bot is a simple and efficient tool for managing support tickets in your Discord server. Users can create tickets with a reason, while admins can review, accept, and generate transcripts for record-keeping. 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Admins can also generate a transcript of the ticket for record-keeping.\n\n## Features:\n**1. Create Tickets:** Users can create a ticket with a specified reason, which will be sent to the admins for review.\n\n**2. Ticket Transcripts:** Admins can take a transcript of the ticket for documentation purposes.\n\n## Getting Started\n### Prerequisites\n\n - Node.js\n - PM2 (Process Manager)\n\n### Installation\n**1. Clone the repository:** Clone the repository to your local machine and navigate to the repository directory.\n\n**2. Rename the example environment file: Rename `example.env` to `.env`.**\n\n**3. Add your Discord bot token and other necessary information to the `.env` file:**\n```\nTOKEN = your_discord_bot_token\nClientID = your_admin_channel_id\nGuildID = your_guild_id\n```\n**4. Install dependencies:** Run `npm install` to install all necessary packages.\n\n### Starting the Bot\n#### Start the bot using the following command:\n\n```\nnode start.js\n```\n\n## Managing the Bot with PM2\n\n- **View processes:**\n    ``` bash\n    pm2 list\n    ```\n- **Restart your bot:**\n    ```bash\n    pm2 restart bot\n    ```\n\n- **Stop your application:**\n    ```bash\n    pm2 stop bot\n    ```\n\n- **Monitor logs:**\n    ```bash\n    pm2 logs bot\n    ```\n\n## Initial Setup\n\nUse the /setupticket command for the initial setup.\n\n## Commands\n- **/setupticket:** Configures the ticketing system.\n\n## Screenshots\n\n\u003cimg src = \".github/images/1.png\"\u003e\n\n\u003cimg src = \".github/images/2.png\"\u003e\n\n\u003cimg src = \".github/images/3.png\"\u003e\n\n## Troubleshooting\n- Bot not starting:\n    - Make sure `example.env` has been renamed to `.env`.\n    - Ensure the bot token is added correctly in `.env`.\n    - Run `npm install` to ensure all dependencies are installed.\n\n- Commands not working:\n\n    - Verify that the bot has the required permissions.\n    - Check if the bot is online and connected to the correct server.\n\n## License\n\n**This project is licensed under the LGPL License. See the [LICENCE](https://github.com/Rage-Gaming/Discord-ticket-bot/blob/main/LICENSE). file for details.**\n\n## Support\n**If you have any questions or need help, feel free to contact me on Discord: [Join Now](https://discord.gg/bDaYd2P9Vu).**","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Frage-gaming%2Fdiscord-ticket-bot","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Frage-gaming%2Fdiscord-ticket-bot","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Frage-gaming%2Fdiscord-ticket-bot/lists"}