{"id":20484973,"url":"https://github.com/sap-samples/service-ticket-intelligence-jupyter-notebook","last_synced_at":"2025-04-13T14:52:50.113Z","repository":{"id":37959534,"uuid":"274700809","full_name":"SAP-samples/service-ticket-intelligence-jupyter-notebook","owner":"SAP-samples","description":"Use Jupyter Notebook samples to try out the Service Ticket Intelligence classification and recommendation APIs.","archived":false,"fork":false,"pushed_at":"2025-03-10T14:10:36.000Z","size":6425,"stargazers_count":9,"open_issues_count":0,"forks_count":9,"subscribers_count":6,"default_branch":"main","last_synced_at":"2025-03-27T05:51:10.698Z","etag":null,"topics":["artificial-intelligence","jupyter-notebook","machine-learning","sample","sample-code","sap-ai-business-services","service-ticket-intelligence"],"latest_commit_sha":null,"homepage":"","language":"Jupyter Notebook","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"apache-2.0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/SAP-samples.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null}},"created_at":"2020-06-24T15:15:09.000Z","updated_at":"2025-03-10T14:10:41.000Z","dependencies_parsed_at":"2025-03-10T15:23:22.192Z","dependency_job_id":"d845d8f1-703d-4f98-a610-b03eeba403a2","html_url":"https://github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook","commit_stats":null,"previous_names":[],"tags_count":0,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/SAP-samples%2Fservice-ticket-intelligence-jupyter-notebook","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/SAP-samples%2Fservice-ticket-intelligence-jupyter-notebook/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/SAP-samples%2Fservice-ticket-intelligence-jupyter-notebook/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/SAP-samples%2Fservice-ticket-intelligence-jupyter-notebook/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/SAP-samples","download_url":"https://codeload.github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook/tar.gz/refs/heads/main","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":248732509,"owners_count":21152851,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["artificial-intelligence","jupyter-notebook","machine-learning","sample","sample-code","sap-ai-business-services","service-ticket-intelligence"],"created_at":"2024-11-15T16:26:50.193Z","updated_at":"2025-04-13T14:52:50.085Z","avatar_url":"https://github.com/SAP-samples.png","language":"Jupyter Notebook","funding_links":[],"categories":[],"sub_categories":[],"readme":"[![REUSE status](https://api.reuse.software/badge/github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook)](https://api.reuse.software/info/github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook)\n\n# Service Ticket Intelligence - Jupyter Notebooks and Dataset Example Sample Files\n\n## Description\n\nThis repository contains Jupyter Notebooks files and also a CSV dataset example sample file used in the tutorial mission [Use Machine Learning to Process Service Requests](https://developers.sap.com/mission.cp-aibus-sti-service-requests.html#pathItem_1).\n\nThis sample uses one of the services of the commercial SAP product line SAP AI Services: Service Ticket Intelligence. For details on how to use these sample files, see the tutorial mission [Use Machine Learning to Process Service Requests](https://developers.sap.com/mission.cp-aibus-sti-service-requests.html#pathItem_1).\n\n## Requirements\n\n- [Service Ticket Intelligence](https://help.sap.com/stint) ([SAP AI Services](https://help.sap.com/ais) and [SAP Business Technology Platform (SAP BTP)](https://help.sap.com/docs/btp) commercial service) or a [Free Account on SAP BTP Trial](https://developers.sap.com/tutorials/hcp-create-trial-account.html) \n- [Jupyter Notebook](https://www.dataquest.io/blog/jupyter-notebook-tutorial/)\n- [Ananconda Python (version 3.7)](https://www.anaconda.com/products/individual)\n\n## Download and Installation:\n\nDownload these files directly from GitHub as a [ZIP file](https://github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook-sample/archive/master.zip), or by using the git command line tool:\n\n    git clone https://github.com/SAP-samples/service-ticket-intelligence-jupyter-notebook-sample\n  \n## Configuration\n\nFor configuration instructions, see the tutorial mission [Use Machine Learning to Process Service Requests](https://developers.sap.com/mission.cp-aibus-sti-service-requests.html#pathItem_1).\n\n## How to obtain support:\n\nIf you face any issue with the sample files, please log a bug here in GitHub.\n\n## License\n\nCopyright (c) 2024 SAP SE or an SAP affiliate company. All rights reserved. This project is licensed under the Apache Software License, version 2.0 except as noted otherwise in the [LICENSE file](/LICENSES/Apache-2.0.txt).\n\n## Data and License\n\nThis repository contains a [CSV dataset example sample file](/datasets/complaint_clean.csv) that is a small dataset of service request tickets on complaints received about financial products and services. The dataset was obtained from [Kaggle Simulations](https://www.kaggle.com/sebastienverpile/consumercomplaintsdata/home?select=Consumer_Complaints.csv). It is originaly from [DATA.GOV](https://catalog.data.gov/dataset/consumer-complaint-database). The Dataset is licensed under [CC0 1.0 Universal (CC0 1.0) Public Domain Dedication](https://creativecommons.org/publicdomain/zero/1.0/) that waives copyright interest in a work you've created and dedicates it to the world-wide public domain.\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fsap-samples%2Fservice-ticket-intelligence-jupyter-notebook","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fsap-samples%2Fservice-ticket-intelligence-jupyter-notebook","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fsap-samples%2Fservice-ticket-intelligence-jupyter-notebook/lists"}