{"id":19404607,"url":"https://github.com/seven-io/osticket","last_synced_at":"2026-05-16T03:40:33.393Z","repository":{"id":106114386,"uuid":"370981967","full_name":"seven-io/osticket","owner":"seven-io","description":null,"archived":false,"fork":false,"pushed_at":"2025-02-19T14:37:28.000Z","size":141,"stargazers_count":0,"open_issues_count":0,"forks_count":1,"subscribers_count":2,"default_branch":"master","last_synced_at":"2025-02-19T15:42:28.299Z","etag":null,"topics":["osticket","osticket-plugin"],"latest_commit_sha":null,"homepage":"","language":"PHP","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"mit","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/seven-io.png","metadata":{"files":{"readme":"README.md","changelog":null,"contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null}},"created_at":"2021-05-26T09:43:34.000Z","updated_at":"2025-02-19T14:37:32.000Z","dependencies_parsed_at":null,"dependency_job_id":"a7faa575-681b-474c-8f60-d7cbb4acee18","html_url":"https://github.com/seven-io/osticket","commit_stats":null,"previous_names":[],"tags_count":1,"template":false,"template_full_name":null,"repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/seven-io%2Fosticket","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/seven-io%2Fosticket/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/seven-io%2Fosticket/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/seven-io%2Fosticket/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/seven-io","download_url":"https://codeload.github.com/seven-io/osticket/tar.gz/refs/heads/master","host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":240581644,"owners_count":19824139,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2022-07-04T15:15:14.044Z","host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":["osticket","osticket-plugin"],"created_at":"2024-11-10T11:35:37.352Z","updated_at":"2026-05-16T03:40:33.388Z","avatar_url":"https://github.com/seven-io.png","language":"PHP","funding_links":[],"categories":[],"sub_categories":[],"readme":"\u003cp align=\"center\"\u003e\n  \u003cimg src=\"https://www.seven.io/wp-content/uploads/Logo.svg\" width=\"250\" alt=\"seven logo\" /\u003e\n\u003c/p\u003e\n\n\u003ch1 align=\"center\"\u003eseven SMS for osTicket\u003c/h1\u003e\n\n\u003cp align=\"center\"\u003e\n  Send SMS from within tickets in \u003ca href=\"https://osticket.com/\"\u003eosTicket\u003c/a\u003e via the seven gateway, plus event-based dispatch on ticket creation.\n\u003c/p\u003e\n\n\u003cp align=\"center\"\u003e\n  \u003ca href=\"LICENSE\"\u003e\u003cimg src=\"https://img.shields.io/badge/License-MIT-teal.svg\" alt=\"MIT License\" /\u003e\u003c/a\u003e\n  \u003cimg src=\"https://img.shields.io/badge/osTicket-1.17%2B-blue\" alt=\"osTicket 1.17+\" /\u003e\n  \u003cimg src=\"https://img.shields.io/badge/PHP-7.4%2B-purple\" alt=\"PHP 7.4+\" /\u003e\n\u003c/p\u003e\n\n---\n\n## Features\n\n- **Send SMS from a Ticket** - Click *More \u003e Send SMS* on any open ticket\n- **Auto-Resolve Recipient** - When the assignee has a mobile-phone number, it's pre-filled\n- **Event-Based Dispatch** - Auto-fire SMS to the assigned staff or team lead on ticket creation\n- **Mail-Template Driven** - Reuse osTicket's mail templates as SMS bodies\n\n## Prerequisites\n\n- [osTicket](https://osticket.com/) 1.17+ (tested with 1.17.2)\n- A [seven account](https://www.seven.io/) with API key ([How to get your API key](https://help.seven.io/en/developer/where-do-i-find-my-api-key))\n\n## Installation\n\n1. Download the [latest release](https://github.com/seven-io/osticket/releases/latest/download/seven-osticket-latest.zip).\n2. Extract it into `/path/to/osticket/include/plugins/`.\n3. In the admin go to **Manage \u003e Plugins**, click **Add New Plugin** and install **seven**.\n4. Create a new plugin instance and paste your API key.\n5. Set **Status** to *Active*.\n\n## Usage\n\n### Send an SMS from a ticket\n\nOpen a ticket, click the **More** (cog icon) menu and pick **Send SMS**. If the assignee has a mobile-phone number set, the recipient field is pre-filled.\n\n### Event-based dispatch on ticket creation\n\nIn the plugin instance settings:\n\n1. Pick a mail template - its body becomes the SMS body.\n2. Toggle *Send SMS after ticket creation*.\n\nThe plugin then SMSes the assigned staff member or team lead on every new ticket.\n\n## Support\n\nNeed help? Feel free to [contact us](https://www.seven.io/en/company/contact/) or [open an issue](https://github.com/seven-io/osticket/issues).\n\n## License\n\n[MIT](LICENSE)\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fseven-io%2Fosticket","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fseven-io%2Fosticket","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fseven-io%2Fosticket/lists"}