{"id":23762646,"url":"https://github.com/tony98ms/laravel-help-desk","last_synced_at":"2025-10-14T22:11:35.928Z","repository":{"id":57729341,"uuid":"527313074","full_name":"tony98ms/laravel-help-desk","owner":"tony98ms","description":"Package to generate and manage support tickets and help 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Stable Version](http://poser.pugx.org/tonystore/laravel-help-desk/v)](https://packagist.org/packages/tonystore/laravel-help-desk) [![Total Downloads](http://poser.pugx.org/tonystore/laravel-help-desk/downloads)](https://packagist.org/packages/tonystore/laravel-help-desk) [![License](http://poser.pugx.org/tonystore/laravel-help-desk/license)](https://packagist.org/packages/tonystore/laravel-help-desk) [![PHP Version Require](http://poser.pugx.org/tonystore/laravel-help-desk/require/php)](https://packagist.org/packages/tonystore/laravel-help-desk)\n# Laravel Help Desk\nEs un paquete para Laravel que permite generar tickets de soporte para cualquier aplicación de Laravel\n\n\n# Instalación\n\nInstalar el paquete:\n```bash\ncomposer require tonystore/laravel-help-desk\n```\n\nPublicar el archivo de configuración y migraciones:\n```bash\nphp artisan vendor:publish --provider=\"TonyStore\\HelpDesk\\HelpDeskServiceProvider\"\n```\n\nConfigurar los nombres de las tablas con los que se crearán las migraciones en el archivo de configuración subscriptions.php:\n```php\n\u003c?php\n\nreturn [\n\n    /**\n     * Nombres de las tablas que se definirán a la hora de\n     * ejecutar la migración\n     */\n    'tables' =\u003e [\n        'user' =\u003e 'users',\n        'ticket' =\u003e 'tickets',\n        'ticket_priorities' =\u003e 'ticket_priorities',\n        'ticket_types' =\u003e 'ticket_types',\n        'ticket_categories' =\u003e 'ticket_categories',\n        'ticket_category_type' =\u003e 'ticket_category_type',\n        'ticket_comments' =\u003e 'ticket_comments',\n        'ticket_files' =\u003e 'ticket_files',\n        'ticket_states' =\u003e 'ticket_states',\n    ],\n\n    /**\n     * Modelo usado para suscripciones, usado para las relaciones\n     * del Trait\n     */\n    'models' =\u003e [\n        'user' =\u003e \\App\\Models\\User::class,\n        'ticket' =\u003e \\TonyStore\\HelpDesk\\Models\\Ticket::class,\n        'ticket_priority' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketPriority::class,\n        'ticket_type' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketType::class,\n        'ticket_category' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketCategory::class,\n        'ticket_category_type' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketCategoryType::class,\n        'ticket_comment' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketComment::class,\n        'ticket_file' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketFile::class,\n        'ticket_state' =\u003e \\TonyStore\\HelpDesk\\Models\\TicketState::class\n    ]\n\n];\n\n```\n\nMigrar las tablas:\n```bash\nphp artisan migrate\n```","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ftony98ms%2Flaravel-help-desk","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Ftony98ms%2Flaravel-help-desk","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Ftony98ms%2Flaravel-help-desk/lists"}