{"id":20672097,"url":"https://github.com/workarea-commerce/workarea-zendesk","last_synced_at":"2026-04-17T16:31:08.758Z","repository":{"id":56898485,"uuid":"214512684","full_name":"workarea-commerce/workarea-zendesk","owner":"workarea-commerce","description":null,"archived":false,"fork":false,"pushed_at":"2020-01-03T17:09:10.000Z","size":38,"stargazers_count":0,"open_issues_count":0,"forks_count":0,"subscribers_count":3,"default_branch":"master","last_synced_at":"2026-02-18T19:13:52.977Z","etag":null,"topics":[],"latest_commit_sha":null,"homepage":null,"language":"Ruby","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"other","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/workarea-commerce.png","metadata":{"files":{"readme":"README.md","changelog":"CHANGELOG.md","contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":null,"security":null,"support":null}},"created_at":"2019-10-11T19:18:19.000Z","updated_at":"2020-01-03T17:09:05.000Z","dependencies_parsed_at":"2022-08-21T02:20:43.481Z","dependency_job_id":null,"html_url":"https://github.com/workarea-commerce/workarea-zendesk","commit_stats":null,"previous_names":[],"tags_count":1,"template":false,"template_full_name":null,"purl":"pkg:github/workarea-commerce/workarea-zendesk","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/workarea-commerce%2Fworkarea-zendesk","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/workarea-commerce%2Fworkarea-zendesk/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/workarea-commerce%2Fworkarea-zendesk/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/workarea-commerce%2Fworkarea-zendesk/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/workarea-commerce","download_url":"https://codeload.github.com/workarea-commerce/workarea-zendesk/tar.gz/refs/heads/master","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/workarea-commerce%2Fworkarea-zendesk/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":31936497,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-04-17T12:37:54.787Z","status":"ssl_error","status_checked_at":"2026-04-17T12:37:25.095Z","response_time":62,"last_error":"SSL_read: unexpected eof while reading","robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":false,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":[],"created_at":"2024-11-16T20:32:00.240Z","updated_at":"2026-04-17T16:31:08.741Z","avatar_url":"https://github.com/workarea-commerce.png","language":"Ruby","funding_links":[],"categories":[],"sub_categories":[],"readme":"Workarea Zendesk\n================================================================================\n\nZendesk plugin for the Workarea platform.\n\n\nOverview\n--------------------------------------------------------------------------------\n\nThis plugin includes the following features by default:\n\n * Javascript widget to display the help widget on the site.\n * Automatic ticket creation via the contact form.\n\nConfiguration\n--------------------------------------------------------------------------------\n\nA configuration value for the public key must be set to enable the chat widget\ndisplay on the front end of the site. Get the public key by logging into the\nZendesk portal, clicking the admin icon, then clicking the widget link. The public\nkey will be included in the JS widget. Simply copy it out of the widget and place it\nin an initializer with the configuration value:\n\n\n```ruby\n  config.zendesk.public_key = \"e8f40453-0656-4980-91ba-eb1492ce1d57\"\n```\n\nTo enable automatic ticket creation via the contact us form you will need to add a\nconfiguration value for your Zendesk url, as this is the domain of the rest API.\n\n```ruby\n config.zendesk.rest_endpoint = \"https://d3v-5752.zendesk.com\"\n```\n\nThe next step is add a username and token to the secrets file:\n\n```\n  zendesk:\n    api_user_name: jeffy@workarea.com\n    api_token: yourtoken\n```\n\n***Be sure to enable Token API access.*** Do this by logging into the agent\nportal, clicking the setting icon, then the API link. There is a toggle to enable token access.\nBe sure to generate an API access token and place it in your secrets.\n\nGetting Started\n--------------------------------------------------------------------------------\n\nThis gem contains a Rails engine that must be mounted onto a host Rails application.\n\nThen add the gem to your application's Gemfile specifying the source:\n\n    # ...\n    gem 'workarea-zendesk'\n    # ...\n\nUpdate your application's bundle.\n\n    cd path/to/application\n    bundle\n\n\nWorkarea Platform Documentation\n--------------------------------------------------------------------------------\n\nSee [https://developer.workarea.com](https://developer.workarea.com) for Workarea platform documentation.\n\nLicense\n--------------------------------------------------------------------------------\n\nWorkarea Zendesk is released under the [Business Software License](LICENSE)\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fworkarea-commerce%2Fworkarea-zendesk","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fworkarea-commerce%2Fworkarea-zendesk","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fworkarea-commerce%2Fworkarea-zendesk/lists"}