{"id":18656573,"url":"https://github.com/zendesk/ticket_sharing","last_synced_at":"2026-04-02T14:16:33.049Z","repository":{"id":59159128,"uuid":"1606739","full_name":"zendesk/ticket_sharing","owner":"zendesk","description":"Ticket Sharing","archived":false,"fork":false,"pushed_at":"2026-03-26T22:21:58.000Z","size":148,"stargazers_count":13,"open_issues_count":2,"forks_count":1,"subscribers_count":416,"default_branch":"main","last_synced_at":"2026-03-26T22:30:35.688Z","etag":null,"topics":[],"latest_commit_sha":null,"homepage":"","language":"Ruby","has_issues":true,"has_wiki":null,"has_pages":null,"mirror_url":null,"source_name":null,"license":"apache-2.0","status":null,"scm":"git","pull_requests_enabled":true,"icon_url":"https://github.com/zendesk.png","metadata":{"files":{"readme":"Readme.md","changelog":"Changelog.md","contributing":null,"funding":null,"license":"LICENSE","code_of_conduct":null,"threat_model":null,"audit":null,"citation":null,"codeowners":".github/CODEOWNERS","security":null,"support":null,"governance":null,"roadmap":null,"authors":null,"dei":null,"publiccode":null,"codemeta":null,"zenodo":null,"notice":null,"maintainers":null,"copyright":null,"agents":null,"dco":null,"cla":null}},"created_at":"2011-04-12T22:56:26.000Z","updated_at":"2026-03-26T00:26:26.000Z","dependencies_parsed_at":"2025-06-18T16:19:48.321Z","dependency_job_id":"70128d1c-a75e-48d7-9e5a-7f24c0febbcc","html_url":"https://github.com/zendesk/ticket_sharing","commit_stats":{"total_commits":154,"total_committers":21,"mean_commits":7.333333333333333,"dds":0.5,"last_synced_commit":"5033b4458112da13b86498b3453051c6784b3ef0"},"previous_names":[],"tags_count":31,"template":false,"template_full_name":null,"purl":"pkg:github/zendesk/ticket_sharing","repository_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/zendesk%2Fticket_sharing","tags_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/zendesk%2Fticket_sharing/tags","releases_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/zendesk%2Fticket_sharing/releases","manifests_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/zendesk%2Fticket_sharing/manifests","owner_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners/zendesk","download_url":"https://codeload.github.com/zendesk/ticket_sharing/tar.gz/refs/heads/main","sbom_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories/zendesk%2Fticket_sharing/sbom","scorecard":null,"host":{"name":"GitHub","url":"https://github.com","kind":"github","repositories_count":286080680,"owners_count":31307686,"icon_url":"https://github.com/github.png","version":null,"created_at":"2022-05-30T11:31:42.601Z","updated_at":"2026-04-02T12:59:32.332Z","status":"ssl_error","status_checked_at":"2026-04-02T12:54:48.875Z","response_time":89,"last_error":"SSL_connect returned=1 errno=0 peeraddr=140.82.121.5:443 state=error: unexpected eof while reading","robots_txt_status":"success","robots_txt_updated_at":"2025-07-24T06:49:26.215Z","robots_txt_url":"https://github.com/robots.txt","online":false,"can_crawl_api":true,"host_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub","repositories_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repositories","repository_names_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/repository_names","owners_url":"https://repos.ecosyste.ms/api/v1/hosts/GitHub/owners"}},"keywords":[],"created_at":"2024-11-07T07:24:05.888Z","updated_at":"2026-04-02T14:16:33.042Z","avatar_url":"https://github.com/zendesk.png","language":"Ruby","funding_links":[],"categories":[],"sub_categories":[],"readme":"# Ticket Sharing [![Build Status](https://github.com/zendesk/ticket_sharing/actions/workflows/ruby.yml/badge.svg)](https://github.com/zendesk/ticket_sharing/actions/workflows/ruby.yml)\n\nA ruby implementation of the [Networked Help Desk] [1] API\n\n## Installation\n\n    gem install ticket_sharing\n\n## Usage\n\n### Creating an agreement\n\n    agreement = TicketSharing::Agreement.new('uuid' =\u003e '5ad614f4')\n    agreement.send_to('http://example.com/sharing')\n\n### Sending a ticket\n\n    ticket = TicketSharing::Ticket.new(\n      'uuid' =\u003e 'fc8daf77',\n      'subject' =\u003e 'the subject',\n      'requested_at' =\u003e '2011-01-17 01:01:01',\n      'status' =\u003e 'new'\n    )\n    ticket.send_to('http://example.com/sharing')\n\n### Updating a ticket\n\n    ticket = TicketSharing::Ticket.new('status' =\u003e 'new')\n    ticket.update_partner('http://example.com/sharing')\n\n## Contributing\n\n* [Submit an issue] [2]\n* Fork the project and submit a pull request\n\n### Releasing a new version\nA new version is published to RubyGems.org every time a change to `version.rb` is pushed to the `main` branch.\nIn short, follow these steps:\n1. Update `version.rb`,\n2. run `bundle lock` to update `Gemfile.lock`,\n3. merge this change into `main`, and\n4. look at [the action](https://github.com/zendesk/ticket_sharing/actions/workflows/publish.yml) for output.\n\nTo create a pre-release from a non-main branch:\n1. change the version in `version.rb` to something like `1.2.0.pre.1` or `2.0.0.beta.2`,\n2. push this change to your branch,\n3. go to [Actions → “Publish to RubyGems.org” on GitHub](https://github.com/zendesk/ticket_sharing/actions/workflows/publish.yml),\n4. click the “Run workflow” button,\n5. pick your branch from a dropdown.\n\n## Author\n[Josh Lubaway](https://github.com/jish)\u003cbr/\u003e\n\n## Copyright and license\n\nCopyright 2013 Zendesk\n\nLicensed under the Apache License, Version 2.0 (the \"License\"); you may not use this file except in compliance with the License.\nYou may obtain a copy of the License at\n\nhttp://www.apache.org/licenses/LICENSE-2.0\n\nUnless required by applicable law or agreed to in writing, software distributed under the License is distributed\non an \"AS IS\" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific\nlanguage governing permissions and limitations under the License.\n\n[1]: http://networkedhelpdesk.org/api/ \"Networked Help Desk\"\n[2]: https://github.com/zendesk/ticket_sharing/issues \"Issues\"\n","project_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fzendesk%2Fticket_sharing","html_url":"https://awesome.ecosyste.ms/projects/github.com%2Fzendesk%2Fticket_sharing","lists_url":"https://awesome.ecosyste.ms/api/v1/projects/github.com%2Fzendesk%2Fticket_sharing/lists"}