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https://github.com/discord-tickets/bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
https://github.com/discord-tickets/bot

bot discord discord-bot discord-js discord-ticket-bot hacktoberfest ticket-bot ticket-management tickets

Last synced: about 1 month ago
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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.

Host: GitHub
URL: https://github.com/discord-tickets/bot
Owner: discord-tickets
License: gpl-3.0
Created: 2019-05-03T21:03:54.000Z (about 5 years ago)
Default Branch: main
Last Pushed: 2024-05-01T22:07:27.000Z (2 months ago)
Last Synced: 2024-05-02T01:06:36.275Z (2 months ago)
Topics: bot, discord, discord-bot, discord-js, discord-ticket-bot, hacktoberfest, ticket-bot, ticket-management, tickets
Language: JavaScript
Homepage: https://discordtickets.app
Size: 9.4 MB
Stars: 812
Watchers: 35
Forks: 438
Open Issues: 57
Metadata Files:
- Readme: README.md
- Changelog: CHANGELOG.md
- License: LICENSE
- Security: .github/SECURITY.md

Lists

awesome - discord-tickets/bot - The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots. (JavaScript)
awesome-discord - discord-tickets - A ticket management bot for Discord. (Bots / Self Host-able Bots)

README

        


![bots](https://img.shields.io/badge/dynamic/json?color=5865F2&label=bots&query=clients.total&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv3%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)

![tickets](https://img.shields.io/badge/dynamic/json?color=5865F2&label=tickets&query=tickets&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv3%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)

[![GitHub stars](https://img.shields.io/github/stars/discord-tickets/bot?style=for-the-badge)](https://github.com/discord-tickets/bot/stargazers)

[![Codacy](https://img.shields.io/codacy/grade/b974eb5f984c40868e07d82c968bd02d?logo=codacy&style=for-the-badge)](https://app.codacy.com/gh/discord-tickets/bot/dashboard)

[![All Contributors](https://img.shields.io/github/all-contributors/discord-tickets/bot?color=ee8449&style=for-the-badge)](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md)

[![Discord](https://img.shields.io/discord/451745464480432129?label=discord&color=7289DA&style=for-the-badge)](https://lnk.earth/discord)




![Discord Tickets](https://static.eartharoid.me/discord-tickets/logo/wordmark/gradient-by-eartharoid.png)

**A free alternative to the premium and white-label plans of other ticket management bots.**













---

[![BisectHosting](https://www.bisecthosting.com/partners/custom-banners/41ca8074-184e-4ad1-a44d-77750ee8bfb9.webp)](https://bisecthosting.com/discordtickets)

Partnered with BisectHosting




_{for affordable bot hosting}

---






## 📖 Contents

- [📖 Contents](#-contents)

- [✨ Features](#-features)

  - [Want to learn more?](#want-to-learn-more)

- [⚡ Getting started](#-getting-started)

- [🤑 Sponsors](#-sponsors)

- [🎖️ Contributors](#️-contributors)

  - [💻 Contributing](#-contributing)

    - [🌎 Translating](#-translating)

- [😕 Support](#-support)

- [⭐ Star History](#-star-history)

- [🥱 License](#-license)

## ✨ Features

- 📖 [**Documentation**](https://discordtickets.app/getting-started/) - comprehensive documentation and guides to help you get started

- ⚙️ **Simple settings** - configure your bot with the included and easy-to-use dashboard

- 🎨 **Highly customisable** - tweak features, colours, messages, and more to your liking

- 🛸 **Modern features** - including slash commands, buttons, select menus, and modals

- 🤖 **Automation** - ease your staff team's workload with configurable automation

  - 🏷️ [**Tags**](https://v4--discordtickets.netlify.app/features/#tags) - resolve members' problems without escalating to tickets

  - 🎫 **Tickets** - close inactive tickets automatically

- 📜 **Archiving** - store messages in the database and view transcripts later

- ❓ **Context** - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance

- 🗃️ **Organisation** - claim, release, move and transfer tickets between members and categories

- 🌎 [**Internationalisation**](#-translating) - available in more than 10 languages

- ⏱️ **Statistics** - analyse your staff members' performance

- 🪓 **Battle-tested** - trusted by thousands of servers, with over [half a million tickets](https://stats.discordtickets.app/) created since 2019

- 🐳 [**Docker**](https://discordtickets.app/self-hosting/installation/docker/) - reliable and quick deployment with Docker

[*...and more!*](https://discordtickets.app/features/)

### Want to learn more?

**Visit [the website](https://discordtickets.app/) for more features, details, and screenshots**,

or skip to the [full feature tour](https://discordtickets.app/features/).

## ⚡ Getting started

> *🙏 Please read the [documentation](https://discordtickets.app/self-hosting/installation/) before you start.*

There are 3 ways to get started with Discord Tickets:

- ☁️ [Add the public bot](https://discordtickets.app/public/) - instant setup, but branded *(great for testing)*

- 😴 [Get a managed bot](https://discordtickets.app/managed/) - your own bot, hosted by me *(easy and cheap)*

- 🧑‍💻 [Install your own bot](https://discordtickets.app/self-hosting/) - host it yourself *(experience recommended)*

**[Read the documentation](https://discordtickets.app/getting-started/)** for more information.

> This button is here because it looks nice, but I will cry if you click it before reading the [documentation](https://discordtickets.app/getting-started/). :)

[![Deploy on Railway](https://railway.app/button.svg)](https://railway.app/new/template/eB6TkX?referralCode=Z3aYd2)

## 🤑 Sponsors

Discord Tickets is made possible by these awesome people and organisations:

![Sponsors](https://cdn.jsdelivr.net/gh/eartharoid/sponsors/sponsorkit/sponsors-wide.svg)

Please consider sponsoring the project if it adds value to your business/community.

**[Sponsor on GitHub](https://github.com/discord-tickets/bot/?sponsor=1)**, or

[![Donate at ko-fi](https://www.ko-fi.com/img/githubbutton_sm.svg)](https://ko-fi.com/eartharoid)

> **Note**

>

> Your logo will only appear here if you sponsor through GitHub Sponsors.

> [Create an organisation](https://github.com/account/organizations/new?plan=free) if you want to use your business/community logo.

## 🎖️ Contributors

Discord Tickets is made possible by all of the people listed in [CONTRIBUTORS.md](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md).

### 💻 Contributing

If you want to help translate, suggest a feature, submit a bug report,

or contribute in any other way, please read the [contributing guidelines](https://github.com/discord-tickets/.github/blob/main//CONTRIBUTING.md).

> **Note**

> You can add yourself to the list of contributors [here](https://github.com/discord-tickets/bot/issues/new/choose).

#### 🌎 Translating

[![Translation status](https://hosted.weblate.org/widgets/discord-tickets/-/open-graph.png)](https://hosted.weblate.org/engage/discord-tickets/)

## 😕 Support

[![Discord](https://discordapp.com/api/guilds/451745464480432129/widget.png?style=banner4)](https://lnk.earth/discord)

## ⭐ Star History

  Show graph

  [![Star History Chart](https://api.star-history.com/svg?repos=discord-tickets/bot&type=Date)](https://star-history.com/#discord-tickets/bot&Date)

## 🥱 License

Discord Tickets by eartharoid™️ is licensed under the [GPLv3 license](https://github.com/discord-tickets/bot/blob/main/LICENSE).

This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.

© 2023 Isaac Saunders