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https://github.com/Peppermint-Lab/peppermint
An open source issue management & help desk solution. A zendesk/freshdesk alternative
https://github.com/Peppermint-Lab/peppermint
crm customer-relationship-management docker full-stack helpdesk issue-tracker javascript knowledge-base nextjs nodejs notebook peppermint prisma react self-hosted ticket-management ticketing-system zendesk zoho-crm
Last synced: 2 days ago
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An open source issue management & help desk solution. A zendesk/freshdesk alternative
- Host: GitHub
- URL: https://github.com/Peppermint-Lab/peppermint
- Owner: Peppermint-Lab
- License: other
- Created: 2020-11-05T21:56:53.000Z (about 4 years ago)
- Default Branch: main
- Last Pushed: 2024-10-26T23:39:08.000Z (15 days ago)
- Last Synced: 2024-10-29T15:38:58.885Z (12 days ago)
- Topics: crm, customer-relationship-management, docker, full-stack, helpdesk, issue-tracker, javascript, knowledge-base, nextjs, nodejs, notebook, peppermint, prisma, react, self-hosted, ticket-management, ticketing-system, zendesk, zoho-crm
- Language: TypeScript
- Homepage: https://peppermint.sh
- Size: 109 MB
- Stars: 2,021
- Watchers: 28
- Forks: 218
- Open Issues: 45
-
Metadata Files:
- Readme: README.md
- Funding: .github/FUNDING.yml
- License: license
- Security: SECURITY.md
Awesome Lists containing this project
README
Welcome to Peppermint Ticket Management 🍵
This project is supported by:
> Ticket Management System in order to help helpdesks & service desks manage internal staff & customer requests
## ✨ Features
- **Ticket Creation**: Bog standard ticket creation with a markdown editor and file uploads
- **A log of client history**
- **Markdown based Notebook with todo lists**
- **Responsive**: Designed for variable screen sizes from mobile up to 4k
- **Multi-deployment**: Quickly deploy using docker & pm2
- **Simple to Use**: Designed to be easy to use with a simple logical workflow
## 🐳 Installation with docker
Check out the getting started guide if this is the first time you've used Peppermint:
```
version: "3.1"
services:
peppermint_postgres:
container_name: peppermint_postgres
image: postgres:latest
restart: always
ports:
- 5432:5432
volumes:
- pgdata:/var/lib/postgresql/data
environment:
POSTGRES_USER: peppermint
POSTGRES_PASSWORD: 1234
POSTGRES_DB: peppermint
peppermint:
container_name: peppermint
image: pepperlabs/peppermint:latest
ports:
- 3000:3000
- 5003:5003
restart: always
depends_on:
- peppermint_postgres
environment:
DB_USERNAME: "peppermint"
DB_PASSWORD: "1234"
DB_HOST: "peppermint_postgres"
SECRET: 'peppermint4life'
volumes:
pgdata:
```
Once this is completed then you can go to your server-ip:3000 which was added to the compose file and login.
The default login credentials are
```
[email protected]
1234
```
## One click installers
- We are now on linode marketplace we can be viewed here here
- We have a one line installer for Ubuntu and Debian (for the moment) and can be viewed here here
## Documentation
We have started working on creating documentation for peppermint which covers development to general usage. Click here to be taken directly there.
## Motivation
- This was initially a project to tie together my react and nodeJS skills and show something for my portfolio
- It looked terrible! But it worked and showed functionaility, which got me a job.
- Learn and deploy with docker
- Redo the UI, completly from the ground up. Which has now been completed and for me looks great.
- Build on this foundation and create a fully fledged product which offers what the big boys offer, but, at a much better ROI than signing up for zendesk etc.
Give a ⭐️ if this project helped you!
## Star History
[](https://star-history.com/#Peppermint-Lab/peppermint&Date)
## Activity
- Website: [peppermint.sh](https://peppermint.sh/)
- Github: [@potts99](https://github.com/potts99)
- LinkedIn: [@jack-andrews-146852131](https://linkedin.com/in/jack-andrews-146852131)