https://github.com/Saidalo1/telegram_support_bot

This telegram support bot was created using the aiogram framework. On it you can write questions to owners and answers to users, mute and unmute users so that they cannot write to the bot.
https://github.com/Saidalo1/telegram_support_bot

aiogram aiogram-bot aiogram3 python python-3 python3 support-bot supportbot telegram-bot

Last synced: about 2 months ago
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This telegram support bot was created using the aiogram framework. On it you can write questions to owners and answers to users, mute and unmute users so that they cannot write to the bot.

• Host: GitHub
• URL: https://github.com/Saidalo1/telegram_support_bot
• Owner: Saidalo1
• License: mit
• Created: 2022-12-11T14:11:53.000Z (almost 2 years ago)
• Default Branch: master
• Last Pushed: 2023-05-31T14:20:16.000Z (over 1 year ago)
• Last Synced: 2024-06-17T12:38:07.857Z (3 months ago)
• Topics: aiogram, aiogram-bot, aiogram3, python, python-3, python3, support-bot, supportbot, telegram-bot
• Language: Python
• Homepage:
• Size: 13.7 KB
• Stars: 5
• Watchers: 2
• Forks: 1
• Open Issues: 1
• Metadata Files:
  • Readme: README.md
  • License: LICENSE.MD
  • Support: supportbot.service.example

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README

        
# Support bot for Telegram



This repository contains source code of a small yet rather powerful bot for Telegram, which handles reports from users

and passes them to admins.

Uses [aiogram](https://github.com/aiogram/aiogram) framework.  

The main goal is to build a bot with no external database needed. Thus, it may lack some features, but hey, it's open

source!

#### Screenshot

![Left - main group. Right - group for admins only. If you don't see this image, please check GitHub repo](https://imgur.com/aXsJ3g3.png)

#### Features

* `/start` to start bot;

* Supports can be sent to a dedicated chat;

* Write message to bot if you are simple user;

* Write reply message to questions if you are owner;

* `/mute` to mute users (muted users can't send message to bot);

* `/unmute` to un mute users;

#### Requirements

* Python 3.9 and above;

* Tested on Linux, should work on Windows, no platform-specific code is used;

#### Installation

1. Go to [@BotFather](https://t.me/telegram), create a new bot, and get token.

2. Clone this repository:

   ```

   git clone https://github.com/Saidalo1/telegram_support_bot.git

   ```

   

3. Open project directory: ```cd telegram_support_bot```

4. Create ***.env*** file to project directory:

   ```

      BOT_TOKEN=YOUR_BOT_TOKEN

      OWNER_ID=OWNER_TELEGRAM_USER_ID

      DATABASE_USER=DATABASE_USER

      DATABASE_PASS=DATABASE_USER_PASSWORD

      DATABASE_HOST=DATABASE_HOST

      DATABASE_NAME=DATABASE_NAME

   ```

##### systemd

1. Create a venv (virtual environment): `python3.9 -m venv venv` (or any other Python 3.9+ version);

2. `source venv/bin/activate && pip install -r requirements.txt`;

3. Rename  `supportbot.service.example` to `supportbot.service` and move it to `/etc/systemd/system`;

4. Open that file and change values for `WorkingDirectory`, `ExecStart` and `EnvironmentFile` providing the correct

   path values;

5. Start your bot and enable its autostart: `sudo systemctl enable supportbot.service --now`;  

6. Check your bots status and logs: `systemctl status supportbot.service`.