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https://github.com/WeTransfer/Diagnostics

Allow users to easily share Diagnostics with your support team to improve the flow of fixing bugs.
https://github.com/WeTransfer/Diagnostics

swift wt-branch-protection-exempt wt-branch-protection-two-approvals

Last synced: 3 months ago
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Allow users to easily share Diagnostics with your support team to improve the flow of fixing bugs.

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README

        











| Example mail composer | Example Report |
| --- | --- |
| ![](Assets/example_composed_email.png) | ![](Assets/example_report.png) |

Diagnostics is a library written in Swift which makes it really easy to share Diagnostics Reports to your support team.

- [Features](#features)
- [Requirements](#requirements)
- [Usage](#usage)
- [Using a custom UserDefaults type](#using-a-custom-userdefaults-type)
- [Filtering out sensitive data](#filtering-out-sensitive-data)
- [Adding your own custom logs](#adding-your-own-custom-logs)
- [Adding your own custom report](#adding-your-own-custom-report)
- [Smart insights](#smart-insights)
- [Communication](#communication)
- [Installation](#installation)
- [Release Notes](#release-notes)
- [License](#license)

## Features

The library allows to easily attach the Diagnostics Report as an attachment to the `MFMailComposeViewController`.

- [x] Integrated with the `MFMailComposeViewController`
- [x] Default reporters include:
- App metadata
- System metadata
- System logs divided per session
- [x] Possibility to filter out sensitive data using a `DiagnosticsReportFilter`
- [x] A custom `DiagnosticsLogger` to add your own logs
- [x] Smart insights like _"⚠️ User is low on storage"_ and *"✅ User is using the latest app version"*
- [x] Flexible setup to add your own smart insights
- [x] Flexible setup to add your own custom diagnostics
- [x] Native cross-platform support, e.g. iOS, iPadOS and macOS

## Usage

The default report already contains a lot of valuable information and could be enough to get you going.

Make sure to set up the `DiagnosticsLogger` as early as possible to catch all the system logs, for example in the `didLaunchWithOptions`:

```swift
func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool {
do {
try DiagnosticsLogger.setup()
} catch {
print("Failed to setup the Diagnostics Logger")
}
return true
}
```

Then, simply show the `MFMailComposeViewController` using the following code:

```swift
import UIKit
import MessageUI
import Diagnostics

class ViewController: UIViewController {

@IBAction func sendDiagnostics(_ sender: UIButton) {
/// Create the report.
let report = DiagnosticsReporter.create()

guard MFMailComposeViewController.canSendMail() else {
/// For debugging purposes you can save the report to desktop when testing on the simulator.
/// This allows you to iterate fast on your report.
report.saveToDesktop()
return
}

let mail = MFMailComposeViewController()
mail.mailComposeDelegate = self
mail.setToRecipients(["[email protected]"])
mail.setSubject("Diagnostics Report")
mail.setMessageBody("An issue in the app is making me crazy, help!", isHTML: false)

/// Add the Diagnostics Report as an attachment.
mail.addDiagnosticReport(report)

present(mail, animated: true)
}

}

extension ViewController: MFMailComposeViewControllerDelegate {
func mailComposeController(_ controller: MFMailComposeViewController, didFinishWith result: MFMailComposeResult, error: Error?) {
controller.dismiss(animated: true)
}
}
```

On macOS you could send the report by using the `NSSharingService`:

```swift
import AppKit
import Diagnostics

func send(report: DiagnosticsReport) {
let service = NSSharingService(named: NSSharingService.Name.composeEmail)!
service.recipients = ["[email protected]"]
service.subject = "Diagnostics Report"

let url = URL(fileURLWithPath: NSTemporaryDirectory()).appendingPathComponent("Diagnostics-Report.html")

// remove previous report
try? FileManager.default.removeItem(at: url)

do {
try report.data.write(to: url)
} catch {
print("Failed with error: \(error)")
}

service.perform(withItems: [url])
}
```

### Using a UserDefaultsReporter
In order to use `UserDefaultsReporter`, you need to specify the desired `UserDefaults` instance together with all the keys you would like to read, and use it in `DiagnosticsReporter.create(filename:using:filters:smartInsightsProvider)` to create a `DiagnosticsReport`.

```swift
let userDefaultsReporter = UserDefaultsReporter(
userDefaults: UserDefaults(suiteName: "a.userdefaults.instance"),
keys: ["key_1"]
)

let diagnosticsReport = DiagnosticsReporter.create(using: [userDefaultsReporter])
```

### Filtering out sensitive data
It could be that your report is containing sensitive data. You can filter this out by creating a `DiagnosticsReportFilter`.

The example project contains an example of this:

```swift
struct DiagnosticsDictionaryFilter: DiagnosticsReportFilter {

// This demonstrates how a filter can be used to filter out sensible data.
static func filter(_ diagnostics: Diagnostics) -> Diagnostics {
guard let dictionary = diagnostics as? [String: Any] else { return diagnostics }
return dictionary.filter { keyValue -> Bool in
if keyValue.key == "App Display Name" {
// Filter out the key with the value "App Display Name"
return false
} else if keyValue.key == "AppleLanguages" {
// Filter out a user defaults key.
return false
}
return true
}
}
}
```

Which can be used by passing in the filter into the `create(..)` method:

```swift
let report = DiagnosticsReporter.create(using: reporters, filters: [DiagnosticsDictionaryFilter.self])
```

### Adding your own custom logs
To make your own logs appear in the logs diagnostics you need to make use of the `DiagnosticsLogger`.

```swift
/// Support logging simple `String` messages.
DiagnosticsLogger.log(message: "Application started")

/// Support logging `Error` types.
DiagnosticsLogger.log(error: ExampleError.missingData)
```

The error logger will make use of the localized description if available which you can add by making your error conform to `LocalizedError`.

### Adding a directory tree report
It's possible to add a directory tree report for a given set of URL, resulting in the following output:

```
└── Documents
+-- contents
| +-- B3F2F9AD-AB8D-4825-8369-181DEAAFF940.png
| +-- 5B9C090E-6CE1-4A2F-956B-15897AB4B0A1.png
| +-- 739416EF-8FF8-4502-9B36-CEB778385BBF.png
| +-- 27A3C96B-1813-4553-A6B7-436E6F3DBB20.png
| +-- 8F176CEE-B28F-49EB-8802-CC0438879FBE.png
| +-- 340C2371-A81A-4188-8E04-BC19E94F9DAE.png
| +-- E63AFEBC-B7E7-46D3-BC92-E34A53C0CE0A.png
| +-- 6B363F44-AB69-4A60-957E-710494381739.png
| +-- 9D31CA40-D152-45D9-BDCE-9BB09CCB825E.png
| +-- 304E2E41-9697-4F9A-9EE0-8D487ED60C45.jpeg
| └── 7 more file(s)
+-- diagnostics_log.txt
+-- Okapi.sqlite
+-- Library
| +-- Preferences
| | └── group.com.wetransfer.app.plist
| └── Caches
| └── com.apple.nsurlsessiond
| └── Downloads
| └── com.wetransfer
+-- Coyote.sqlite-shm
+-- Coyote.sqlite
+-- Coyote.sqlite-wal
+-- Okapi.sqlite-shm
+-- Okapi.sqlite-wal
└── 1 more file(s)
```

You can do this by adding the `DirectoryTreesReporter`:

```swift
var reporters = DiagnosticsReporter.DefaultReporter.allReporters
let documentsURL = try! FileManager.default.url(for: .documentDirectory, in: .userDomainMask, appropriateFor: nil, create: false)
let directoryTreesReporter = DirectoryTreesReporter(
directories: [
documentsURL
]
)
reporters.insert(directoryTreesReporter, at: 1)
```

### Adding your own custom report
To add your own report you need to make use of the `DiagnosticsReporting` protocol.

```swift
/// An example Custom Reporter.
struct CustomReporter: DiagnosticsReporting {
static func report() -> DiagnosticsChapter {
let diagnostics: [String: String] = [
"Logged In": Session.isLoggedIn.description
]

return DiagnosticsChapter(title: "My custom report", diagnostics: diagnostics)
}
}
```

You can then add this report to the creation method:

```swift
var reporters = DiagnosticsReporter.DefaultReporter.allReporters
reporters.insert(CustomReporter.self, at: 1)
let report = DiagnosticsReporter.create(using: reporters)
```

## Smart Insights
![](Assets/smart-insights.png)
By default, standard Smart Insights are provided:

- `UpdateAvailableInsight` uses your bundle identifier to fetch the latest available app version. An insight will be shown whether an update is available to the user or not.
- `DeviceStorageInsight` shows whether the user is out of storage or not

### Adding your own custom insights
It's possible to provide your own custom insights based on the chapters in the report. A common example is to parse the errors and show a smart insight about an occurred error:

```swift
struct SmartInsightsProvider: SmartInsightsProviding {
func smartInsights(for chapter: DiagnosticsChapter) -> [SmartInsightProviding] {
guard let html = chapter.diagnostics as? HTML else { return [] }
if html.errorLogs.contains(where: { $0.contains("AppDelegate.ExampleLocalizedError") }) {
return [
SmartInsight(
name: "Localized data",
result: .warn(message: "An error was found regarding missing localisation.")
)
]
}
return []
}
}
```

The example project provides the above sample code for you to try out. You can make use of `html.errorLogs`, `.debugLogs`, and `.systemLogs` to quickly access specific logs from the report.

#### Creating a custom HTML formatter for your report
You can make use of the `HTMLFormatting` protocol to customize the way the HTML is reported.

Simply pass in the formatter into the `DiagnosticsChapter` initialiser:

```swift
DiagnosticsChapter(title: "UserDefaults", diagnostics: userDefaults, formatter: <#HTMLFormatting.Type#>)
```

## Communication

- If you **found a bug**, open an issue.
- If you **have a feature request**, open an issue.
- If you **want to contribute**, submit a pull request.

## Installation

### Swift Package Manager

The [Swift Package Manager](https://swift.org/package-manager/) is a tool for managing the distribution of Swift code. It’s integrated with the Swift build system to automate the process of downloading, compiling, and linking dependencies.

#### Manifest File

Add Diagnostics as a package to your `Package.swift` file and then specify it as a dependency of the Target in which you wish to use it.

```swift
import PackageDescription

let package = Package(
name: "MyProject",
platforms: [
.macOS(.v10_15)
],
dependencies: [
.package(url: "https://github.com/WeTransfer/Diagnostics.git", .upToNextMajor(from: "1.8.0"))
],
targets: [
.target(
name: "MyProject",
dependencies: ["Diagnostics"]),
.testTarget(
name: "MyProjectTests",
dependencies: ["MyProject"]),
]
)
```

#### Xcode

To add Diagnostics as a [dependency](https://developer.apple.com/documentation/xcode/adding_package_dependencies_to_your_app) to your Xcode project, select *File > Swift Packages > Add Package Dependency* and enter the repository URL: `https://github.com/WeTransfer/Diagnostics.git`.

### Carthage

[Carthage](https://github.com/Carthage/Carthage) is a decentralized dependency manager that builds your dependencies and provides you with binary frameworks.

You can install Carthage with [Homebrew](http://brew.sh/) using the following command:

```bash
$ brew update
$ brew install carthage
```

To integrate Diagnostics into your Xcode project using Carthage, specify it in your `Cartfile`:

```ogdl
github "WeTransfer/Diagnostics" ~> 1.00
```

Run `carthage update` to build the framework and drag the built `Diagnostics.framework` into your Xcode project.

### Manually

If you prefer not to use any of the aforementioned dependency managers, you can integrate Diagnostics into your project manually.

#### Embedded Framework

- Open up Terminal, `cd` into your top-level project directory, and run the following command "if" your project is not initialized as a git repository:

```bash
$ git init
```

- Add Diagnostics as a git [submodule](http://git-scm.com/docs/git-submodule) by running the following command:

```bash
$ git submodule add https://github.com/WeTransfer/Diagnostics.git
```

- Open the new `Diagnostics` folder, and drag the `Diagnostics` folder into the Project Navigator of your application's Xcode project. This will add the SPM package as a local package.

> It should appear nested underneath your application's blue project icon. Whether it is above or below all the other Xcode groups does not matter.

- Next, select your application project in the Project Navigator (blue project icon) to navigate to the target configuration window and select the application target under the "Targets" heading in the sidebar.
- In the tab bar at the top of that window, open the "General" panel.
- Click on the `+` button under the "Embedded Binaries" section.
- Select `Diagnostics.framework`.
- And that's it!

> The `Diagnostics.framework` is automagically added as a target dependency, linked framework and embedded framework in a copy files build phase which is all you need to build on the simulator and a device.

---

## Release Notes

See [CHANGELOG.md](https://github.com/WeTransfer/Diagnostics/blob/master/Changelog.md) for a list of changes.

## Authors
This library is created as part of the [WeTransfer](https://www.wetransfer.com) Hackathon. Process has been reported on [Twitter](https://twitter.com/twannl/status/1201474263200550917?s=20).

Thanks to:

- ["Offie"](https://twitter.com/offinga) for the HTML report
- [Casper](https://twitter.com/_casperlourens) for the awesome logo
- [Antoine](https://www.twitter.com/twannl) for the Swift Library

Also, a little shoutout to [1Password](https://www.1password.com) for [inspiring us](https://twitter.com/twannl/status/1200167786749874176?s=20) to create this library.

## License

Diagnostics is available under the MIT license. See the LICENSE file for more info.