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https://github.com/aad99bxp/whatsapp-chat-analyzer

A project intended for Business Owners / Managers to analyze Whatsapp chats between their customer care executives and their customers.
https://github.com/aad99bxp/whatsapp-chat-analyzer

data-analysis heroku-deployment python3

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A project intended for Business Owners / Managers to analyze Whatsapp chats between their customer care executives and their customers.

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# Whatsapp-chat-analyzer
A project intended for Business Owners / Managers to analyze Whatsapp chats between their customer care executives and their cutomers.

# 🤝 Problem Statement
This project is intended for business owners who use Whatsapp as one of the communication channels to chat with their customers. Businesses generally hire customer care executives to talk to their cutomers and solve queries. As such, it becomes harder for Business Owner/ Manager to go through every conversation and analyse the chats. Thus, there comes this project where the Business Owner/ Manager downlaods the whatsapp chat and uploads in this project. After analysing the chat, it will return various insights and visualizations which helps the Business Owner / Manager to understand and figure out the main highlights & themes of the chat. Along with that, Business Owner / Manager can also analyze the group chats.

## Tools Used
Jupyter Notebook, Pycharm, Heroku

## What did I actually do in this project ?
1. Preprocessing Of Whatsapp Chat
2. Using Streamlit to build app
3. Deployment Of App on Heroku

## What did I Learn ?
1. How to use Streamlit.
2. Usage Of various libraries like emoji, URLExctract, Wordcloud
3. Regular Expressions
4. How to deploy apps on Heroku