https://github.com/ai-naymul/wellness-navigator
a web application that automates customer support ticket handling and provides personalized fitness routines. It uses Flask for the backend, Kestra for workflow orchestration, and Discord for notifications. Users can submit support tickets and receive fitness plans tailored to their personal details, with updates sent via Discord.
https://github.com/ai-naymul/wellness-navigator
application hackathon hackfrost2024 kestra open-source web
Last synced: 4 months ago
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a web application that automates customer support ticket handling and provides personalized fitness routines. It uses Flask for the backend, Kestra for workflow orchestration, and Discord for notifications. Users can submit support tickets and receive fitness plans tailored to their personal details, with updates sent via Discord.
- Host: GitHub
- URL: https://github.com/ai-naymul/wellness-navigator
- Owner: ai-naymul
- Created: 2024-12-01T11:49:06.000Z (11 months ago)
- Default Branch: main
- Last Pushed: 2024-12-03T04:58:33.000Z (11 months ago)
- Last Synced: 2025-03-26T11:47:20.160Z (7 months ago)
- Topics: application, hackathon, hackfrost2024, kestra, open-source, web
- Language: CSS
- Homepage: https://wellness-navigator.onrender.com/
- Size: 20.4 MB
- Stars: 1
- Watchers: 1
- Forks: 0
- Open Issues: 0
-
Metadata Files:
- Readme: README.md
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README
# 📞 Event-Driven Customer Support & Fitness Routine Recommender
Welcome to the **Event-Driven Customer Support & Fitness Routine Recommender** project! This project is a web application that provides two main functionalities: a customer support system and a fitness routine recommender. Both features are designed to enhance user experience by automating processes and providing personalized services.
## 🚀 Features
1. **Customer Support System**:
- Users can submit support tickets through a form.
- Tickets are automatically classified and assigned to the appropriate support team based on the content.
- Notifications are sent to the assigned team member via Discord.
2. **Fitness Routine Recommender**:
- Users can input personal details to receive a personalized fitness routine.
- The routine is sent to the user via Discord.
- A weekly fitness routine is scheduled to be sent every Sunday.
## 🛠 Benefits
1. **Automated Customer Support**: Streamlines the support process by automatically classifying and assigning tickets, reducing response time and improving customer satisfaction.
2. **Personalized Fitness Recommendations**: Offers tailored fitness routines based on user input, enhancing user engagement and promoting healthier lifestyles.
3. **Seamless Integration with Discord**: Utilizes Discord for notifications, ensuring users and support teams receive timely updates and communications.
4. **Efficient Workflow Management**: Leverages Kestra for workflow orchestration, enabling efficient task automation and scheduling.
5. **User-Friendly Interface**: Provides an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.
6. **Scalable Architecture**: Built with Flask, allowing for easy scaling and deployment to accommodate growing user bases and feature expansions.
## 🛠️ Technologies Used
- **Flask**: A lightweight WSGI web application framework in Python.
- **Kestra**: A workflow orchestration tool used for managing and executing workflows.
- **Discord**: Used for sending notifications.
- **HTML/CSS**: For the frontend design.
- **Python**: For handling form submissions and API calls.
## 📂 Project Structure
- **Frontend**: Contains HTML and CSS files for the user interface.
- **Backend**: Flask application handling form submissions and API interactions.
- **Workflows**: Defined using Kestra for automating tasks like ticket classification and fitness routine scheduling.
## 📦 Installation
1. Clone the repository.
2. Install the required packages:
```bash
pip install -r requirements.txt
```
3. Run the Flask application:
```bash
python app.py
```
## 🎯 API Endpoints
### Customer Support
- `POST /customer_support`: Submit a support ticket
- Required fields: name, email, message
### Fitness Routine
- `POST /fitness-routine`: Get personalized fitness routine
- Required fields: name, age, gender, body_weight, parts, location, fitness_level, discord_webhook
## 🔒 Security
- All API keys and sensitive data should be stored in environment variables
- Discord webhooks should be kept private
- HTTPS is required for production deployment
## 📈 Future Improvements
- [ ] Add user authentication
- [ ] Implement real-time chat support
- [ ] Add more fitness routine customization options
- [ ] Create mobile app version
- [ ] Integrate with more messaging platforms
## 🤝 Contributing
Contributions are welcome! Please feel free to submit a Pull Request.
## 📧 Contact
For any inquiries, please contact us at [naymul504@gmail.com](mailto:naymul504@gmail.com).
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Enjoy using the Event-Driven Customer Support & Fitness Routine Recommender! 🎉