https://github.com/anbraten/buzz
A minimalist helpdesk
https://github.com/anbraten/buzz
Last synced: about 2 months ago
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A minimalist helpdesk
- Host: GitHub
- URL: https://github.com/anbraten/buzz
- Owner: anbraten
- License: mit
- Created: 2023-12-03T07:38:09.000Z (almost 2 years ago)
- Default Branch: main
- Last Pushed: 2023-12-06T13:13:24.000Z (almost 2 years ago)
- Last Synced: 2025-07-13T03:48:40.102Z (3 months ago)
- Language: Vue
- Homepage: https://buzz-three.vercel.app
- Size: 540 KB
- Stars: 1
- Watchers: 1
- Forks: 0
- Open Issues: 0
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Metadata Files:
- Readme: README.md
- License: LICENSE
Awesome Lists containing this project
README
# Buzz
## TODO
- [x] auth (login, logout)
- [x] ticket list
- [x] unassigned tickets
- [x] assigned to me
- [x] all tickets
- [ ] filter by status
- [ ] filter by priority
- [ ] filter by customer
- [ ] filter by assignee
- [x] create ticket
- [x] ticket (details)
- [x] id, priority, customer (email), status, title, created, updated
- [x] comments
- [x] comment using markdown
- [ ] attachments for comments
- [x] private comments / notes
- [x] show open time
- [x] assignee
- [x] close ticket
- [x] reopen ticket
- [x] change assignee
- [ ] reply using predefined templates
- [ ] add category to tickets
- [x] customer list
- [x] customer (details)
- [x] name, email, phone, address, avatar
- [ ] show customer tickets
- [x] email
- [x] add new email as ticket
- [x] auto reply for new ticket
- [x] add email as comment to existing ticket
- [x] send agent comments as email to customer
- [ ] phone
- [ ] add note (with call duration, ...) to ticket if customer calls, so user can add comments later
- [ ] customer portal
- [ ] show customer tickets
- [ ] hide internal comments
- [ ] create new ticket
- [ ] add comment to open ticket
- [ ] close ticket
- [ ] reopen ticket
- [ ] ticket queues
- [ ] assign new ticket to queue
- [ ] assign users to queue
- [ ] show ticket queues of user