https://github.com/anujmgr/ticket-support-system

Ticket Support System is a full-stack application built with Laravel and React that allows users to create and manage support tickets. It features secure JWT authentication with refresh token rotation, role-based access for admins, agents, and users, and a clean interface for tracking and responding to support requests.
https://github.com/anujmgr/ticket-support-system

jwt laravel passport react redux refresh-token-rotation

Last synced: about 1 month ago
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Ticket Support System is a full-stack application built with Laravel and React that allows users to create and manage support tickets. It features secure JWT authentication with refresh token rotation, role-based access for admins, agents, and users, and a clean interface for tracking and responding to support requests.

• Host: GitHub
• URL: https://github.com/anujmgr/ticket-support-system
• Owner: AnujMgr
• Created: 2025-06-13T09:02:34.000Z (about 1 year ago)
• Default Branch: main
• Last Pushed: 2025-06-13T09:14:02.000Z (about 1 year ago)
• Last Synced: 2025-06-13T10:25:27.562Z (about 1 year ago)
• Topics: jwt, laravel, passport, react, redux, refresh-token-rotation
• Language: PHP
• Homepage:
• Size: 145 KB
• Stars: 0
• Watchers: 0
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

          
# 🎫 Ticket Support System — Laravel + React (Monorepo)

A full-stack support ticket system built using **Laravel** for the backend and **React.js** for the frontend. This project supports user authentication, ticket creation, comment threads, role-based access (admin/agent/user), and secure JWT authentication with refresh token rotation.

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## ✅ Features

- 🔐 Secure authentication with JWT + Refresh Token Rotation

- 👤 Role-based access (user, agent, admin)

- 📝 Ticket creation and updates

- 💬 Threaded replies/comments

- 📦 Redux-based state management on frontend

- 📩 Email notifications (optional)

- 🧠 Clean UI for both users and agents

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## ✅ Tech Stack

**Backend**

- Laravel 11.31

- laravel/passport 13.0

  

**Frontend**

- React JS 19.1.0

- Redux 9.2.0

- ShadcnUI/ TailwindCSS

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