https://github.com/anuragvisioner/service-desk
A service management app built with Power Apps, enabling users to generate service tickets and admins to efficiently manage and resolve them.
https://github.com/anuragvisioner/service-desk
json powerapps sharepoint ui-design ux-design
Last synced: 2 days ago
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A service management app built with Power Apps, enabling users to generate service tickets and admins to efficiently manage and resolve them.
- Host: GitHub
- URL: https://github.com/anuragvisioner/service-desk
- Owner: anuragvisioner
- Created: 2024-07-30T08:17:41.000Z (almost 2 years ago)
- Default Branch: main
- Last Pushed: 2024-08-14T18:52:05.000Z (almost 2 years ago)
- Last Synced: 2025-02-22T21:28:28.227Z (over 1 year ago)
- Topics: json, powerapps, sharepoint, ui-design, ux-design
- Homepage: https://make.powerapps.com
- Size: 48.8 KB
- Stars: 1
- Watchers: 1
- Forks: 0
- Open Issues: 0
-
Metadata Files:
- Readme: README.md
Awesome Lists containing this project
README
# Service Desk App
## Overview
The "Service Desk" app is a service management application created using Power Apps. This app enables users to generate service tickets and allows admins to manage and resolve these tickets efficiently.
## Demo Video & Screenshots
[Watch the demo video](https://1drv.ms/v/c/aaa79a7526bcedd4/EZf5gwWusgtHhEfL97MUpu8BriQHC2n3nDdCiTvKeZ3SbA?e=4gfQAA)
## Features
- *User Login*: Users can log in to the app using their credentials.
- *Ticket Generation*: Users can create new service tickets by providing necessary details.
- *Admin Dashboard*: Admins can view, manage, and resolve tickets.
- *Ticket Tracking*: Users can track the status of their submitted tickets.
## Tables Structure
### Tickets Table
- *BY*: Employee Id of the user who created the ticket.
- *TO*: Admin name assigned to the ticket.
- *DATE*: Date the ticket was created.
- *REASON*: Reason for creating the ticket.
- *TICKET ID*: Unique identifier for each ticket.
### User Table
- *User name*: Username of the user.
- *Name*: Full name of the user.
- *Employee Id*: Unique employee ID of the user.
### Admin Table
- *Admin name*: Username of the admin.
- *Name*: Full name of the admin.
## Getting Started
### Prerequisites
- Power Apps account
- Excel data sheet as the backend
### Installation
1. Clone the repository to your local machine.
```bash
git clone https://github.com/anuragvisioner/service-desk-app.git