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https://github.com/anushkundu/churn-prediction

Telecom Customer Churn Prediction Using Machine Learning!
https://github.com/anushkundu/churn-prediction

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Telecom Customer Churn Prediction Using Machine Learning!

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# Telecom Customer Churn Prediction Using Machine Learning!

The **Telco Customer Churn Dataset** is commonly used for predicting customer retention in the telecommunications industry. Here’s a breakdown of the dataset and its significance:

**Dataset Overview:**

*Rows:* Each row represents a unique customer.

*Columns:* Contain information about customer demographics, account details, services subscribed to, and whether the customer has churned (left the service).

**Key Features:**

*Demographic Information:* gender, SeniorCitizen, Partner, Dependents.

*Service Details:* PhoneService, MultipleLines, InternetService,
OnlineSecurity, TechSupport, etc.

*Account Information:* tenure (how long the customer has been with the company), Contract, MonthlyCharges, TotalCharges.

*Target Variable:* Churn – whether the customer left the company or stayed (Yes/No).

**Objective:**

Main goal is to predict customer churn, which refers to whether a customer will leave the company based on their historical data.