https://github.com/aryan4codes/phonenow-dashboard
A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.
https://github.com/aryan4codes/phonenow-dashboard
Last synced: 5 months ago
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A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.
- Host: GitHub
- URL: https://github.com/aryan4codes/phonenow-dashboard
- Owner: aryan4codes
- Created: 2023-06-08T18:29:48.000Z (about 3 years ago)
- Default Branch: main
- Last Pushed: 2023-06-08T18:33:20.000Z (about 3 years ago)
- Last Synced: 2025-10-11T01:04:41.057Z (9 months ago)
- Size: 444 KB
- Stars: 0
- Watchers: 1
- Forks: 0
- Open Issues: 0
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Metadata Files:
- Readme: README.md
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README
# PhoneNow-Dashboard
A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.
-The dashboard aims to provide a comprehensive view of the company's performance and enable stakeholders to make data-driven decisions.
Factors mentioned are visualized in the dashboard :
1. Average Call Duration
2. No. of calls Answered/Abandoned
3. Average Response Time
4. Agent/Employee Performance
5. Issues reported by clients vs Agent Responses