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https://github.com/aryan4codes/phonenow-dashboard

A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.
https://github.com/aryan4codes/phonenow-dashboard

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A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.

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# PhoneNow-Dashboard
A dashboard in Power BI for a telecom company that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.

-The dashboard aims to provide a comprehensive view of the company's performance and enable stakeholders to make data-driven decisions.

Factors mentioned are visualized in the dashboard :

1. Average Call Duration
2. No. of calls Answered/Abandoned
3. Average Response Time
4. Agent/Employee Performance
5. Issues reported by clients vs Agent Responses