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https://github.com/auroraextensions/simplereturns

Self-service RMA for Magento.
https://github.com/auroraextensions/simplereturns

magento magento2 magento2-rma rma

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Self-service RMA for Magento.

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README 

        
Simple Returns

==============



Self-service RMA for Magento.



.. contents::

    :local:



.. |link1| replace:: Overview

.. |link2| replace:: Installation Guide

.. |link3| replace:: Configuration Guide

.. |link4| replace:: Attribute Guide

.. |link5| replace:: List of Events

.. |link6| replace:: Simple Returns Pro

.. _link1: https://docs.auroraextensions.com/magento/extensions/2.x/simplereturns/latest/index.html

.. _link2: https://docs.auroraextensions.com/magento/extensions/2.x/simplereturns/latest/installation.html

.. _link3: https://docs.auroraextensions.com/magento/extensions/2.x/simplereturns/latest/configuration.html

.. _link4: https://docs.auroraextensions.com/magento/extensions/2.x/simplereturns/latest/attribute.html

.. _link5: https://docs.auroraextensions.com/magento/extensions/2.x/simplereturns/latest/events.html

.. _link6: https://auroraextensions.com/products/simple-returns-pro



Description

-----------



Simple Returns provides enhanced RMA functionality primarily intended for Magento Open Source,

but can also be used with Magento Commerce, if desired. It extends the default RMA capabilities

built into Magento Open Source [#]_, and offers a range of additional features to improve

the RMA experience for both customers and administrators alike.



Getting Started

---------------



Simple Returns is available via Composer.



.. code-block:: sh



   composer require auroraextensions/simplereturns:^1.0



Documentation

-------------



1. |link1|_

2. |link2|_

3. |link3|_

4. |link4|_

5. |link5|_



Features

--------



Simple Returns is packed with features that can substantially improve an RMA pipeline.

The default RMA functionality provided by Magento Open Source is very limited, as it

does not allow customers to initiate the RMA process via web UI, nor does it provide

customers the capability to generate and print shipping labels via web UI. Merchants

lacking critical self-service RMA features, such as those provided by Simple Returns,

make the RMA process more difficult and cumbersome for customers, which can lead to

symptoms like fewer repeat customers and increased negative reviews.



Customer

^^^^^^^^



1. Create, edit RMA requests from frontend

2. Create, edit, delete RMA file attachments

3. Receive updates via email

4. Generate shipping label upon RMA approval

5. Available to registered customers and guests



Administrator

^^^^^^^^^^^^^



1. Create, edit RMA requests

2. Create RMA packages (return shipments)

3. Generate, print shipping labels

4. Supports several carriers, like Fedex and UPS

5. Customizable RMA fields (e.g. reasons, resolutions, statuses)



Developer

^^^^^^^^^



1. Dependable and extensible

2. Plugin-friendly classes and methods

3. Extensive list of events for most major actions

4. Actively developed and maintained since 2019



Other

^^^^^



1. Free [#]_, forever and always!



Notes

-----



.. [#] Not to be confused with `Magento_Rma`, which is a premium module available with Magento Commerce.

.. [#] Simple Returns is free to everyone, but comes at a cost to us. To help us continue our efforts, please

   consider purchasing |link6|_, our premium RMA extension that builds on top of Simple Returns to provide

   more advanced features that can further optimize your RMA pipeline and improve customer experience.