https://github.com/ayushkhodankar/footwear

A website for raising tickets for issues included with admin dashboard
https://github.com/ayushkhodankar/footwear

hibernate-mapping hibernate-orm hql java-8 servlet-api servlet-jsp servlet-mvc

Last synced: 3 months ago
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A website for raising tickets for issues included with admin dashboard

• Host: GitHub
• URL: https://github.com/ayushkhodankar/footwear
• Owner: Ayushkhodankar
• License: mit
• Created: 2022-09-11T07:17:43.000Z (over 2 years ago)
• Default Branch: main
• Last Pushed: 2025-01-08T12:07:13.000Z (5 months ago)
• Last Synced: 2025-01-23T06:32:03.498Z (4 months ago)
• Topics: hibernate-mapping, hibernate-orm, hql, java-8, servlet-api, servlet-jsp, servlet-mvc
• Language: CSS
• Homepage:
• Size: 22.5 MB
• Stars: 1
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

Awesome Lists containing this project

README

        
# Footwear

## Project Overview

The Footwear Ticket Raising System is a web-based application designed to manage and resolve issues efficiently within a footwear company. Users can raise issues by submitting tickets, and administrators can manage these tickets through a comprehensive admin dashboard. This system also includes session tracking for user activities to ensure secure and consistent user experiences.

## Key Features

- **User Ticket Submission:** 

  - Users can easily submit tickets detailing the issues they encounter.

  - Each ticket includes relevant information such as the issue type, priority level, and a description.

- **Admin Dashboard:**

  - Administrators have access to a full-featured dashboard where they can view, manage, and resolve tickets.

  - Admins can assign tickets to team members, update ticket statuses, and monitor the progress of each issue.

- **Session Tracking:**

  - Integrated session tracking to monitor user activity within the website.

  - Ensures that user sessions are secure and that activities are logged for audit purposes.

## Technology Stack

- **Frontend:**

  - **JavaServer Pages (JSP):** Used for creating dynamic web pages that serve as the user interface. The landing pages are developed using JSP to ensure a seamless and interactive experience for users.

- **Backend:**

  - **Servlets:** Handle the processing of user requests, manage the business logic, and interact with the database.

  - **Hibernate:** Used for ORM (Object-Relational Mapping) to manage database interactions efficiently. Hibernate ensures that data is stored and retrieved from the database with minimal boilerplate code, allowing for a clean and maintainable codebase.

## Project Structure

- **/src:** Contains all the source code, including the servlets, JSP files, and Hibernate configurations.

- **/webapp:** Contains the web pages, including JSP files and static resources such as CSS and JavaScript files.

- **/WEB-INF:** Includes configuration files, libraries, and web.xml for servlet mappings.

- **/resources:** Contains configuration files for Hibernate and other resources required by the application.

  

## Installation and Setup

1. **Clone the Repository:**

   ```bash

   git clone https://github.com/Ayushkhodankar/footwear.git

   cd footwear

2. Set up the Database:

    Create a MySQL (or other preferred database) and configure the database settings in the Hibernate configuration file.

3. Build and Deploy:

Compile the project using Maven or your preferred build tool.

Deploy the WAR file to your preferred servlet container (e.g., Apache Tomcat).

Access the Application:

4. Navigate to http://localhost:8080/footwear your web browser to access the landing page.

## Contributing

We welcome contributions to enhance the functionality of the Footwear Ticket Raising System. Please fork the repository and create a pull request for any features or bug fixes.