https://github.com/bagtoad/auto-hide-zendesk-composer

Auto hide the Zendesk Agent Workspace composer
https://github.com/bagtoad/auto-hide-zendesk-composer

Last synced: about 1 year ago
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Auto hide the Zendesk Agent Workspace composer

• Host: GitHub
• URL: https://github.com/bagtoad/auto-hide-zendesk-composer
• Owner: BagToad
• License: mit
• Created: 2023-11-11T20:27:32.000Z (over 2 years ago)
• Default Branch: main
• Last Pushed: 2023-11-16T18:00:12.000Z (over 2 years ago)
• Last Synced: 2025-02-17T22:28:53.453Z (over 1 year ago)
• Language: JavaScript
• Homepage:
• Size: 10.7 KB
• Stars: 2
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

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README

          
# Auto-Hide Zendesk Composer - A User Script

Auto-Hide Zendesk Composer is a user script designed to streamline your experience with Zendesk by automatically hiding the reply composer when no draft reply exists on a ticket. This feature is specific to the Zendesk Agent Workspace and does not apply to older legacy Zendesk versions.

## Why this User Script?

Zendesk's current default setting keeps the reply composer open based on its state in the previously viewed ticket. This could create unwanted clutter, particularly when there's no draft written. This user script ensures a more organized workspace by hiding the reply composer unless a draft is present.

## Compatibility and Installation

This script is primarily written for [ViolentMonkey](https://violentmonkey.github.io/), one of the popular userscript managers. However, it may be compatible with other user script managers as well - do give it a try!

To install this script, follow these simple steps:

-   Make sure you have a user script manager installed.

-   Click [here](https://raw.githubusercontent.com/BagToad/Auto-Hide-Zendesk-Composer/main/auto-hide-composers.user.js) to directly import the script.

Having trouble importing? Not to worry. You can manually copy and paste [the script](https://github.com/BagToad/Auto-Hide-Zendesk-Composer/blob/main/auto-hide-composers.user.js) into a new user script in your user script manager.

## More Zendesk Automations

Do you work with long tickets? Check out my other app to aggregate links in Zendesk tickets - [Zendesk Link Collector](https://github.com/BagToad/Zendesk-Link-Collector)!