https://github.com/bestpractical/rt-extension-commentoncreate

https://github.com/bestpractical/rt-extension-commentoncreate

Last synced: 9 days ago
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• Host: GitHub
• URL: https://github.com/bestpractical/rt-extension-commentoncreate
• Owner: bestpractical
• Created: 2010-03-02T23:24:15.000Z (almost 15 years ago)
• Default Branch: master
• Last Pushed: 2022-04-27T04:22:07.000Z (over 2 years ago)
• Last Synced: 2024-11-11T14:50:21.546Z (2 months ago)
• Language: Perl
• Homepage: http://search.cpan.org/dist/rt-extension-commentoncreate
• Size: 85 KB
• Stars: 2
• Watchers: 7
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README
  • Changelog: Changes

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README

        
NAME

    RT::Extension::CommentOnCreate - Adds an optional Comment box to Ticket

    Creation

INSTALLATION

    perl Makefile.PL

    make

    make install

        May need root permissions

    Edit your /opt/rt5/etc/RT_SiteConfig.pm

        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::CommentOnCreate');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::CommentOnCreate));

        or add RT::Extension::CommentOnCreate to your existing @Plugins

        line.

    Clear your mason cache

            rm -rf /opt/rt5/var/mason_data/obj

    Restart your webserver

CONFIGURATION

    Optional configuration options to control the width and height of the

    Comment textbox:

        Set($CommentOnCreateWidth, 80); # For RT 4 only

        Set($CommentOnCreateHeight, 15);

    If MessageBoxRichText is enabled, use this to control the height of the

    editor:

        Set($CommentOnCreateRichTextHeight, 200);

AUTHOR

    Best Practical Solutions, LLC 

BUGS

    All bugs should be reported via email to

        L

    or via the web at

        L.

LICENSE AND COPYRIGHT

    This software is Copyright (c) 2014-2022 by Best Practical Solutions

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991