https://github.com/bestpractical/rt-extension-historyonchange

https://github.com/bestpractical/rt-extension-historyonchange

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• Host: GitHub
• URL: https://github.com/bestpractical/rt-extension-historyonchange
• Owner: bestpractical
• Created: 2013-09-22T04:33:23.000Z (over 11 years ago)
• Default Branch: master
• Last Pushed: 2015-11-04T20:27:12.000Z (about 9 years ago)
• Last Synced: 2023-04-13T18:31:29.187Z (over 1 year ago)
• Language: Perl
• Homepage: http://metacpan.org/release/rt-extension-historyonchange
• Size: 152 KB
• Stars: 1
• Watchers: 7
• Forks: 2
• Open Issues: 0
• Metadata Files:
  • Readme: README
  • Changelog: Changes

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README

        
NAME

    RT-Extension-HistoryOnChange - Show history on ticket modify page

DESCRIPTION

    Displays ticket history at the bottom of the the Basics page when you

    modify values on a ticket.

RT VERSIONS

    Works with RT 4.2 and later versions.

INSTALLATION

    "perl Makefile.PL"

    "make"

    "make install"

        May need root permissions

    For RT 4.2.1, apply etc/history_on_change.diff

        patch /path/to/rt/share/html/Ticket/Modify.html <

        etc/history_on_change.diff

        Not needed for RT 4.2.2 and later.

    Edit your /opt/rt4/etc/RT_SiteConfig.pm

        Add this line:

            Set(@Plugins, qw(RT::Extension::HistoryOnChange));

        or add "RT::Extension::HistoryOnChange" to your existing @Plugins

        line. Starting with RT 4.2 you can also use:

            Plugin( "RT::Extension::HistoryOnChange" );

    Clear your mason cache

            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

CONFIGURATION

  @HistoryOnChangeTransactionTypes

    By default, all history will be shown. You can limit the types of

    history transactions displayed with this configuration option:

        Set(@HistoryOnChangeTransactionTypes, 'Create', 'Correspond');

    Valid values are transaction types from the RT Transactions table. For

    example, Create, Correspond, and Comment would get you all messages on

    the ticket, but omit other transactions like added links (AddLink),

    status changes (Status), etc.

    This option changes only the history on the Modify (Basics) page. The

    main ticket display history will continue to show the full history.

AUTHOR

    sunnavy 

BUGS

    All bugs should be reported via email to

    [email protected]

     or via the web at

    rt.cpan.org

    .

LICENSE AND COPYRIGHT

    This software is Copyright 2014 Best Practical Solutions, LLC.

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991