https://github.com/bestpractical/rt-extension-notifyslack

https://github.com/bestpractical/rt-extension-notifyslack

Last synced: about 1 month ago
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• Host: GitHub
• URL: https://github.com/bestpractical/rt-extension-notifyslack
• Owner: bestpractical
• Created: 2018-07-17T17:49:38.000Z (over 6 years ago)
• Default Branch: master
• Last Pushed: 2022-07-27T19:26:52.000Z (over 2 years ago)
• Last Synced: 2023-04-13T18:31:29.340Z (over 1 year ago)
• Language: Perl
• Homepage: http://metacpan.org/release/rt-extension-notifyslack
• Size: 49.8 KB
• Stars: 6
• Watchers: 10
• Forks: 2
• Open Issues: 1
• Metadata Files:
  • Readme: README
  • Changelog: Changes

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README

        
NAME

    RT-Extension-NotifySlack - RT ScripAction Slack integration

DESCRIPTION

    This extension allows for Slack updates to be sent out in the same

    manner that emails are dispatched. Meaning that a on any condition a

    Slack action can be called and a Slack specififc template can be used to

    update a Slack channel.

RT VERSION

    Works with RT 4.4

INSTALLATION

    perl Makefile.PL

    make

    make install

        May need root permissions

    make initdb

        See the CONFIGURATION section below before running this command.

        Only run this the first time you install this module.

        If you run this twice, you may end up with duplicate data in your

        database.

    Edit your /opt/rt4/etc/RT_SiteConfig.pm

        Add this line:

            Plugin('RT::Extension::NotifySlack');

    Clear your mason cache

            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

CONFIGURATION

    You must add the desired Slack channels and webhook URLs to the RT

    %SlackWebHookUrls config value in RT_SiteConfig.pm. These values can be

    retrieved from the Slack API's Incoming Webhooks configuration settings.

    See example below:

        Set( %SlackWebHookUrls,

            '#channel' => 'https://myslackwebhookurl...',

        );

    The 'Notify Slack' ScripAction posts to one Slack channel. The default

    Slack channel is currently set to #general. You can update this in the

    initialdata file by changing the 'Notify Slack' ScripAction Argument to

    the desired Slack channel ( be sure to include the '#' when indicating

    the channel name and no '#' for direct messaging ). To post to

    additional Slack channels, copy the ScripAction giving it a new Name and

    Argument, something like "Slack Updates To #Support".

AUTHOR

    Best Practical Solutions, LLC 

    All bugs should be reported via email to

        [email protected]

    or via the web at

        http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-NotifySlack

LICENSE AND COPYRIGHT

    This software is Copyright (c) 2018 by Best Practical Solutions, LLC

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991