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https://github.com/bestpractical/rt-extension-quickupdate


https://github.com/bestpractical/rt-extension-quickupdate

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README

        

NAME
RT::Extension::QuickUpdate - Adds an update box to ticket display

DESCRIPTION
This adds an update box to the ticket display page allowing one to
quickly change: i) status; ii) owner; iii) priority; and iv) queue;
instead of needing to browse between tabs in order to do so.

RT VERSION
Works with RT 4.4, 5.0

INSTALLATION
perl Makefile.PL
make
make install
May need root permissions

Edit your /opt/rt5/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:

Plugin('RT::Extension::QuickUpdate');

For RT 4.0, add this line:

Set(@Plugins, qw(RT::Extension::QuickUpdate));

or add RT::Extension::QuickUpdate to your existing @Plugins line.

Clear your mason cache
rm -rf /opt/rt5/var/mason_data/obj

Restart your webserver

AUTHOR
Best Practical Solutions, LLC

BUGS
All bugs should be reported via email to

L

or via the web at

L.

LICENSE AND COPYRIGHT
This software is Copyright (c) 2010-2022 by Best Practical Solutions

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991