https://github.com/bestpractical/rt-extension-quoteselection

https://github.com/bestpractical/rt-extension-quoteselection

Last synced: 11 days ago
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• Host: GitHub
• URL: https://github.com/bestpractical/rt-extension-quoteselection
• Owner: bestpractical
• Created: 2012-09-22T01:11:31.000Z (over 12 years ago)
• Default Branch: master
• Last Pushed: 2016-10-22T16:41:39.000Z (about 8 years ago)
• Last Synced: 2024-11-11T14:50:14.268Z (2 months ago)
• Language: Perl
• Homepage: http://metacpan.org/release/RT-Extension-QuoteSelection
• Size: 48.8 KB
• Stars: 0
• Watchers: 4
• Forks: 1
• Open Issues: 0
• Metadata Files:
  • Readme: README
  • Changelog: Changes

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README

        
NAME

    RT-Extension-QuoteSelection - Quotes selected text, if any, when

    replying/commenting to tickets

WHAT'S THIS DO?

    Highlight a snippet of text on the ticket display page and click a Reply

    or Comment link. *Voilà!* Your highlighted text (and only your

    highlighted text) is quoted in the message box.

    Both the per-transaction Reply/Comment links and the Reply/Comment links

    under the Actions menu will use the selected text, if any.

CAVEATS

    User signatures aren't inserted when highlighted text is quoted.

    The per-transaction Reply/Comment links will consider your update a

    response to the transaction even if you quote from an entirely different

    transaction. This doesn't matter to most people, and only affects email

    threading.

INSTALLATION

    perl Makefile.PL

    make

    make install

        May need root permissions

    Edit your /opt/rt4/etc/RT_SiteConfig.pm

        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::QuoteSelection');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::QuoteSelection));

        or add RT::Extension::QuoteSelection to your existing @Plugins line.

    Clear your mason cache

            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

AUTHOR

    Best Practical Solutions, LLC 

BUGS

    All bugs should be reported via email to

        L

    or via the web at

        L.

LICENSE AND COPYRIGHT

    This software is Copyright (c) 2012-2014 by Best Practical Solutions,

    LLC

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991