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https://github.com/bestpractical/rt-extension-setdefaultowner


https://github.com/bestpractical/rt-extension-setdefaultowner

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README

        

NAME
RT::Extension::SetDefaultOwner - set default owner of tickets

DESCRIPTION
RT's default owner is nobody, this extension can customize this so you
can set another user as the default owner.

INSTALLATION

perl Makefile.PL
make
make install
make initdb # first time only

if with RT 3.8+, you will need to add extension to the Plugins:
Set( @Plugins, qw(... RT::Extension::SetDefaultOwner) );

to Set default owner to user named "foo"
Set($DefaultOwner, 'foo');

AUTHOR
sunnavy ""

LICENCE AND COPYRIGHT
RT-Extension-SetDefaultOwner is Copyright 2011 Best Practical Solutions,
LLC.

This program is free software; you can redistribute it and/or modify it
under the same terms as Perl itself.