https://github.com/bestpractical/rtx-remotelinks

https://github.com/bestpractical/rtx-remotelinks

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• Host: GitHub
• URL: https://github.com/bestpractical/rtx-remotelinks
• Owner: bestpractical
• Created: 2013-04-11T21:16:58.000Z (over 11 years ago)
• Default Branch: master
• Last Pushed: 2020-07-27T20:14:55.000Z (over 4 years ago)
• Last Synced: 2023-04-13T18:31:29.909Z (over 1 year ago)
• Language: Perl
• Homepage: http://metacpan.org/release/rtx-remotelinks
• Size: 54.7 KB
• Stars: 0
• Watchers: 5
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README
  • Changelog: Changes

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README

        
NAME

    RTx-RemoteLinks - Conveniently create links to ticket IDs in other RT

    instances

DESCRIPTION

    With a small amount of configuration, this extension lets you enter new

    ticket links as foo:123 which are then displayed in the Links box as

    "Foo ticket #123" with a link to the remote RT instance.

    Currently remote ticket subjects are not fetched due to authentication

    complications, but this could be added in the future.

CONFIGURATION

        Set(%RemoteLinks,

            Foo => 'example.com',               # assumes http:// and RT at the top-level path

            Bar => 'https://example.net/rt',    # specifies https and a subpath for RT

        );

    Prefixes are case insensitive, so both "Foo" and "foo" and "fOo" will

    work.

    Once you create links in the system using a prefix, you should leave it

    configured.

    Make sure to add this plugin to @Plugins as well, as described in

    "INSTALLATION".

INSTALLATION

    perl Makefile.PL

    make

    make install

        May need root permissions

    Edit your /opt/rt5/etc/RT_SiteConfig.pm

        If you are using RT 4.2 or greater, add this line:

            Plugin('RTx::RemoteLinks');

        For 4.0, add this line:

            Set(@Plugins, qw(RTx::RemoteLinks));

        or add RTx::RemoteLinks to your existing @Plugins line.

        Configure your remote RT instances per "CONFIGURATION" above.

    Clear your mason cache

            rm -rf /opt/rt5/var/mason_data/obj

    Restart your webserver

AUTHOR

    Best Practical Solutions, LLC 

BUGS

    All bugs should be reported via email to

        L

    or via the web at

        L.

LICENSE AND COPYRIGHT

    This software is Copyright (c) 2013-2020 by Best Practical Solutions,

    LLC

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991