https://github.com/bruj0/zendesk-tickets-notify

This utility will poll Zendesk ticket system for new comments on tickets assigned to the user.
https://github.com/bruj0/zendesk-tickets-notify

desktop golang macos notifications zendesk

Last synced: 5 days ago
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This utility will poll Zendesk ticket system for new comments on tickets assigned to the user.

• Host: GitHub
• URL: https://github.com/bruj0/zendesk-tickets-notify
• Owner: bruj0
• Created: 2021-04-06T13:38:43.000Z (almost 4 years ago)
• Default Branch: main
• Last Pushed: 2021-04-23T12:14:35.000Z (over 3 years ago)
• Last Synced: 2023-05-25T23:26:40.468Z (over 1 year ago)
• Topics: desktop, golang, macos, notifications, zendesk
• Language: Go
• Homepage:
• Size: 8.39 MB
• Stars: 0
• Watchers: 2
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

        
# zendesk-tickets-notify

This utility will poll Zendesk ticket system for new comments on tickets assigned to the user.

The authentication is done via cookies, you can get this from your browser after you login to Zendesk:

```

my.zendesk.com	FALSE	/	TRUE	2250247561	_zendesk_cookie	BAhJI..

my.zendesk.com	FALSE	/	TRUE	1619190847	_zendesk_shared_session	-RUVuRW5LUz..

```

You can get them easily with this chrome extension: https://chrome.google.com/webstore/detail/editthiscookie/fngmhnnpilhplaeedifhccceomclgfbg?hl=en

By default this read from the file cookies.txt on the same directory that the binary runs.

Most terminals will allow you to click the link that is printed.

![screen shot](Screenshot%202021-04-23%20at%2011.16.22.png)

## Usage

```

$./zendesk-tickets-notify -base-url $BASE_URL -userid $ZID

INFO[0000] Starting version 0.1

INFO[0062] New comment detected:test ticket

https://my.zendesk.com/agent/tickets/44783

$ ./zendesk-tickets-notify 

INFO[0000] Starting version 0.1

Usage of ./zendesk-tickets-notify:

  -base-url string

    	Base URL for Zendesk (default "my.zendesk.com")

  -cookie-file string

    	Path to the cookie file (default "cookies.txt")

  -debug

    	Enable debug output (optional)

  -userid string

    	You Zendesk user ID

```