https://github.com/ciscodevnet/uccx-sample-code
Sample code for use with Unified Contact Center Express
https://github.com/ciscodevnet/uccx-sample-code
Last synced: 12 months ago
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Sample code for use with Unified Contact Center Express
- Host: GitHub
- URL: https://github.com/ciscodevnet/uccx-sample-code
- Owner: CiscoDevNet
- License: mit
- Created: 2017-05-21T21:21:50.000Z (almost 9 years ago)
- Default Branch: master
- Last Pushed: 2020-10-13T03:16:33.000Z (over 5 years ago)
- Last Synced: 2025-04-14T22:03:41.023Z (12 months ago)
- Language: Java
- Size: 85.9 KB
- Stars: 26
- Watchers: 17
- Forks: 15
- Open Issues: 4
-
Metadata Files:
- Readme: README.md
- License: LICENSE
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README
[](https://developer.cisco.com/codeexchange/github/repo/CiscoDevNet/uccx-sample-code)
# Unified Contact Center Express Sample Code
This project contains sample code to be used with [Cisco Unified Contact Center Express](https://developer.cisco.com/docs/contact-center-express/#!uccx-overview), an IP-based Automated Call Distribution (ACD) system that queues and distributes incoming calls.
##### CCX CTI Protocol
Documentation for the CCX CTI Protocol can be found in the [CTI Protocol Developer Guide](https://developer.cisco.com/docs/contact-center-express/#!cti-protocol-dev-guide/preface).
##### CCX Configuration APIs
Documentation for the CCX Configuration APIs can be found in the [Configuration API Developer Guide](https://developer.cisco.com/docs/contact-center-express/#!configuration-api-dev-guide).
##### CCX Scripting
Documentation for the CCX Scripting can be found in the [Scripting and Development Series Guide](https://developer.cisco.com/docs/contact-center-express/#!scripting-and-development-guide).
## Disclaimer
The code in this repo is sample code only. It is **NOT guaranteed to be bug free and production quality**.
The sample code is meant to:
- Illustrate how to use the SDK/APIs
- Start as a base for developers to build upon
## Support Notice
Support for the APIs and SDKs are provided on a "best effort" basis via DevNet. Like any custom deployment, it is the responsibility of the partner and/or customer to ensure that the customization works correctly and this includes ensuring that the SDKs/APIs are properly integrated into 3rd party applications.
For any issues you encounter, please post your question to the appropriate support forum:
* [CTI Protocol Forum](https://communities.cisco.com/community/developer/express-cti)
* [Configuration API Forum](https://communities.cisco.com/community/developer/express-configuration-api)
* [Scripting Forum](https://communities.cisco.com/community/developer/express-scripting)