https://github.com/ciscodevnet/webex-contact-center-crm-integrations
Official Repository for Webex Contact Center CRM Integrations & Connectors
https://github.com/ciscodevnet/webex-contact-center-crm-integrations
contact-center contact-centers-and-telephony crm crm-platform javascript json webex-contact-center widgets
Last synced: about 1 year ago
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Official Repository for Webex Contact Center CRM Integrations & Connectors
- Host: GitHub
- URL: https://github.com/ciscodevnet/webex-contact-center-crm-integrations
- Owner: CiscoDevNet
- License: mpl-2.0
- Created: 2022-04-23T15:33:01.000Z (about 4 years ago)
- Default Branch: main
- Last Pushed: 2025-05-05T07:05:36.000Z (about 1 year ago)
- Last Synced: 2025-05-05T07:41:40.095Z (about 1 year ago)
- Topics: contact-center, contact-centers-and-telephony, crm, crm-platform, javascript, json, webex-contact-center, widgets
- Homepage:
- Size: 4.77 MB
- Stars: 21
- Watchers: 23
- Forks: 11
- Open Issues: 3
-
Metadata Files:
- Readme: README.md
- License: LICENSE
- Codeowners: .github/CODEOWNERS
Awesome Lists containing this project
README
# Webex Contact Center CRM Integrations - Desktop Layouts
Welcome to the Webex Contact Center CRM Integrations Github repository!
This repository contains Desktop Layouts with embedded widgets that enable the integrated Agent Desktop inside of the CRM console.
## Index
To browse the layouts and review at the installation guides, use the index below:
| # | CRM | Layout Location | Installation Guide |
| --- | ---------------------- | ---------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| 1 | Salesforce | [Salesforce - Desktop Layout](https://github.com/CiscoDevNet/webex-contact-center-crm-integrations/tree/main/Salesforce) | [Salesforce - Installation Guide](https://help.webex.com/en-US/article/nhxw7kfb/Integrate-Webex-Contact-Center-with-Salesforce) |
| 2 | ServiceNow | [ServiceNow - Desktop Layout](https://github.com/CiscoDevNet/webex-contact-center-crm-integrations/tree/main/ServiceNow) | [ServiceNow - Installation Guide](https://help.webex.com/en-US/article/54vvw/Integrate-Webex-Contact-Center-with-ServiceNow) |
| 3 | Zendesk | [Zendesk - Desktop Layout](https://github.com/CiscoDevNet/webex-contact-center-crm-integrations/tree/main/Zendesk) | [Zendesk - Installation Guide](https://help.webex.com/en-US/article/jg2krv/Integrate-Webex-Contact-Center-with-Zendesk) |
| 4 | Microsoft Dynamics 365 | [MS Dynamics - Desktop Layout](https://github.com/CiscoDevNet/webex-contact-center-crm-integrations/tree/main/MS%20Dynamics) | [MS Dynamics - Installation Guide](https://help.webex.com/en-US/article/aw26j2/Integrate-Webex-Contact-Center-with-Microsoft-Dynamics-365) |
| 5 | Freshdesk | [Freshdesk - Desktop Layout](https://github.com/CiscoDevNet/webex-contact-center-crm-integrations/tree/main/Freshdesk) | [Freshdesk - Installation Guide](https://help.webex.com/en-us/article/nb8oxvy/Integrate-Webex-Contact-Center-with-Freshdesk) |