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https://github.com/codeigniterpower/simpleticket

MOVED TO GITLAB! OSTICKET WITH STEROITS fork with some patches and improvements, see readme for complete info. MIRROR ONLY
https://github.com/codeigniterpower/simpleticket

linux osticket php venenux

Last synced: 5 months ago
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MOVED TO GITLAB! OSTICKET WITH STEROITS fork with some patches and improvements, see readme for complete info. MIRROR ONLY

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README

          

--**** [README/index](docs/README.md) --***-- [wiki/documentation](docs/wiki-a-index.md) ****--

simpleticket
================================

Fork from **osTicket** 1.9 version series, widely-used open source support ticket system
integrates inquiries created via email, phone or web-based simple easy-to-use multi-user interface.

This forks try to commit and merge great feature improvements rejected by original developers.

![simpleticket user interface](docs/README-img-109-2.png)

It's main target: Manage support requests and responses in organized place
archiving while providing customers with accountability and responsiveness they deserve.

About this featured project:
---------------------------

We all forked the stupid poor wiki to more improved: [docs/wiki-a-index.md](docs/wiki-a-index.md)

Documentation **for download and install are all in: [docs/wiki-install-index.md](docs/wiki-install-index.md)**

Documentation **for configure and parametrize are all in: [docs/wiki-configure-index.md](docs/wiki-configure-index.md)**

Documentation **for users and agents are all in: [docs/wiki-usage-index.md](docs/wiki-usage-index.md)**

![simpleticket main interface](docs/README-img-109-1.png)

About this repository and Contributing:
--------------------------------------

https://gitlab.com/venenux/simpleticket

All the **work are made in gitlab repository: https://gitlab.com/venenux/simpleticket**
has **two branch, one for each version**, currently the 1.9 branch are focus of commits and
the 1.10 branch are only minor features until that branch are more stable..

In quick resumen, **create your own fork of the project/repository and** use
[gitlab-flow](https://docs.gitlab.com/ee/workflow/gitlab_flow.html#introduction-to-gitlab-flow)
to create a new feature or **added code changes. Once the feature/change is published/commited in your fork,
send a pull request to begin the conversation** of integrating your new feature into.

**PLEASE READ Contribution rules in the [docs/wiki-contributingrules-index.md](docs/wiki-contributingrules-index.md) document.**

License
-------
simpleticket109 are released under GPL2 license too, diue as original,
osTicket is released under the GPL2 license. See the included [LICENSE.txt](LICENSE.txt)
file for the gory details of the General Public License.

osTicket is supported by several magical open source projects including:

* [Font-Awesome](http://fortawesome.github.com/Font-Awesome/)
* [HTMLawed](http://www.bioinformatics.org/phplabware/internal_utilities/htmLawed)
* [jQuery dropdown](http://labs.abeautifulsite.net/jquery-dropdown/)
* [mPDF](http://www.mpdf1.com/)
* [PasswordHash](http://www.openwall.com/phpass/)
* [PEAR](http://pear.php.net/package/PEAR)
* [PEAR/Auth_SASL](http://pear.php.net/package/Auth_SASL)
* [PEAR/Mail](http://pear.php.net/package/mail)
* [PEAR/Net_SMTP](http://pear.php.net/package/Net_SMTP)
* [PEAR/Net_Socket](http://pear.php.net/package/Net_Socket)
* [PEAR/Serivces_JSON](http://pear.php.net/package/Services_JSON)
* [php-gettext](https://launchpad.net/php-gettext/)
* [phpseclib](http://phpseclib.sourceforge.net/)
* [Spyc](http://github.com/mustangostang/spyc)