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https://github.com/cognizantopensource/cognizant-customer-experience-assurance-viewer

Customer Experience Assurance Viewer is used to leverage the CXA insights from a website and showcase the same on a single dashboard.
https://github.com/cognizantopensource/cognizant-customer-experience-assurance-viewer

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Customer Experience Assurance Viewer is used to leverage the CXA insights from a website and showcase the same on a single dashboard.

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README 

        
# Cognizant Customer Experience Assurance Viewer



Cognizant CxA Viewer is an open-source project.



## About the Project



The Cognizant CxA Viewer is an all-in-one solution for capturing, analysing and monitoring customer experience aspects of an application.The CxA Viewer leverages state-of-the-art technologies to offer deep dive insights into performance, accessibility, security, etc. to enable businesses to optimize their services and enrich customer satisfaction.



## Key Features



- Lightweight Solution

- Customizable dashboards and reports

- Open-source and community-driven development



Sample Report - [CxA-VIEWER Sample Report](https://cognizantopensource.github.io/Cognizant-Customer-Experience-Assurance-Viewer/ "https://cognizantopensource.github.io/Cognizant-Customer-Experience-Assurance-Viewer/")



## Work Flow



![Work Flow](./docs/CxA-Viewer_Workflow.jpg?raw=true "Work Flow")



## Download



Click [here](https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/archive/refs/heads/main.zip "https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/archive/refs/heads/main.zip") to download the latest version of Cognizant CxA Viewer.

After extracting the zip, follow the steps from docs.



## Getting Started



To get started with the Cognizant Customer Experience Assurance Viewer, follow the steps below:



1. Clone the repository:  `git clone https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer.git`

2. Both front-end and back-end will be in different folders

3. The installation doc will be available  on [docs/CXA-VIEWER TECHINICAL DOUMENTATION.pdf](https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/blob/main/docs/CXA-VIEWER%20TECHINICAL%20DOUMENTATION%20.pdf "https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/blob/main/docs/CXA-VIEWER%20TECHINICAL%20DOUMENTATION%20.pdf")



## Documentation



You can check the Help Documentation from here [docs/CXA-VIEWER TECHINICAL DOUMENTATION.pdf](https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/blob/main/docs/CXA-VIEWER%20TECHINICAL%20DOUMENTATION%20.pdf "https://github.com/CognizantOpenSource/Cognizant-Customer-Experience-Assurance-Viewer/blob/main/docs/CXA-VIEWER%20TECHINICAL%20DOUMENTATION%20.pdf")



## Future Enhancements



For next release, We are working on the below items:



* [ ] Customer Journey - Multi URL Support



## Development / Contribution



We welcome contributions from the community to enhance the capabilities of the Cognizant CxA Viewer. If you would like to contribute, please follow our guidelines outlined in the CONTRIBUTING.md file.



## Code of Conduct



To provide clarity on what is expected of our members,Cognizant Customer Experience Assurance Viewer has adopted the code of conduct defined by the Contributor Covenant. This document is used across many open source communities and we think it articulates our values well. For more, see the Code of Conduct.



## License



Cognizant Customer Experience Assurance Viewer is licensed under Apache License, Version 2.0. Feel free to use, modify, and distribute this software as per the terms of the license.



Thank you for your interest in our project! We hope you find the Cognizant CxA Viewer valuable for your business needs.