https://github.com/connectaman/darpg-hackathon

Building Chatbot to resolve common queries related to Public Grievances as part of DARPG-Hackathon
https://github.com/connectaman/darpg-hackathon

artificial-intelligence chatbot cpgrams darp-hackathon generative-ai government india machine-learning python

Last synced: 9 months ago
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Building Chatbot to resolve common queries related to Public Grievances as part of DARPG-Hackathon

• Host: GitHub
• URL: https://github.com/connectaman/darpg-hackathon
• Owner: connectaman
• License: apache-2.0
• Created: 2024-02-11T10:45:34.000Z (over 2 years ago)
• Default Branch: main
• Last Pushed: 2024-02-14T03:34:48.000Z (over 2 years ago)
• Last Synced: 2025-10-14T04:13:14.539Z (9 months ago)
• Topics: artificial-intelligence, chatbot, cpgrams, darp-hackathon, generative-ai, government, india, machine-learning, python
• Language: Python
• Homepage: https://event.data.gov.in/event/online-hackathon-on-data-driven-innovation-for-citizen-grievance-redressal/
• Size: 55.2 MB
• Stars: 3
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

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README

          
# Data Driven Innovation for Citizen Grievance Redressal - 2024

  

### Problem Statement:

  

Develop an AI/ML-driven Chatbot which is Ministry Specific to help the Citizens to resolve their common queries related to filing a Grievance in the CPGRAMS portal (https://pgportal.gov.in) and expedite smooth submission of grievances.

  

### Solution Implementation:

![Solution Implementation](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/solution%20implementation.png?raw=true)

### Key Features

1. Easy Integration to pgportal (https://pgportal.gov.in)

2. Helps resolve common queries and task related to 

		- pgportal

		- FAQ page

		- Grievance database, consisting of ongoing / resolved ticket (available from dataset)

		- Grievance Guidelines, User Manuals, other files from pgportal

3. Multi Language Support

4. Easy Expansion of Knowledge Base

### Installation

You will need python>= 3.10.13 to run the scripts

1. Using Anaconda

First create a new virtual environment

```

conda create -n chatbot python=3.10.13

```

Then, activate the virtual environment

```

conda activate chatbot

```

Then, Install the required packages

```

pip install -r requirements.txt

```

Finally to run the flask application

```

flask run

```

or

```

python app.py

```

2. Using python venv

First create a virtual environment

```

python -m venv chatbot

```

Then, activate the venv

for linux

```

source  chatbot/bin/activate

```

for windows

```

chatbot\Scripts\activate.bat

```

Then, Install the required packages

```

pip install -r requirements.txt

```

Finally to run the flask application

```

flask run

```

or

```

python app.py

```

##### Video Explanation of Solution : [Video](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/Darpg%20Hackathon%20Video.mp4)

##### Submission PPT : [PPT](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/DARPG%20Hackathon%20Submission%20PPT.pdf)

### Video Demo

[![[Video Demo](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/screenshots/1.png?raw=true))](https://www.youtube.com/watch?v=fes7HtuBFFM)

### DARPG Chatbot Screenshots

![1](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/screenshots/1.png?raw=true)

![2](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/screenshots/2.png?raw=true)

![3](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/screenshots/3.png?raw=true)

![4](https://github.com/connectaman/DARPG-Hackathon/blob/main/submission/screenshots/4.png?raw=true)

##### Author / Contributor :  Aman Ulla

Connect with me: